RN Nursing Supervisor Primary Care Kingston

southshorehealth; Kingston (MA); On-site; USD 103,000 - 154,000; Full time

Job summary

South Shore Health in Kingston, MA is seeking a Nurse Manager for the SMC Ambulatory Kingston department. This full-time leadership role directs daily operations, ensures compliance with standards, and supports patient care delivery.

The ideal candidate holds a BSN from an accredited school, 4+ years nursing experience (pediatrics preferred), and current MA RN license, with strong communication and staffing planning skills. On-site schedule with day shift and occasional on-call.

Qualifications

• Graduate from an accredited school of nursing.
• BSN required.
• Four or more years of previous nursing experience required.
• 2 years of acute care experience preferred.
• Experience in an ambulatory environment required.
• Past supervisory experience or demonstrated leadership experience required.
• Pediatrics experience highly desirable.

Responsibilities

• Direct the daily operations of the department ensuring compliance with applicable standards and regulations.
• Participate in the nursing process to ensure the provision of quality patient care.
• Delegate staff assignments appropriately.
• Order supplies and maintain departmental inventory; ensure equipment is used properly and adequately maintained.
• Resolve patient issues and reports grievances appropriately to Manager and Providers.
• Promote a culture of safety by assisting staff to report incidents and follow policies.
• Ensure quality control through established measures.
• Assess staffing needs by maintaining a master work schedule and forecasting staffing needs.
• Complete weekly time sheets and address overtime; participate in budgeting for the department.
• Assist in selecting and hiring staff; oversee orientation and staff development plans.
• Coordinate and participate in staff training and evaluation; consult with Nurse Educator.

Skills

Interpersonal skills

Communication skills

Decision making

Problem solving

Leadership

Staff supervision

Education

BSN degree

Accredited nursing program

Tools

EMR/EHR systems

Job description

Requisition Number: R-23748

Facility: LOC0003 - 5 Tarkiln Road5 Tarklin RdKingston, MA 02364

Department Name: SMC Ambulatory Kingston

Status: Full time

Budgeted Hours: 40

Shift: Day (United States of America)

Compensation Pay Range: $103,000.00 - $153,700.00

ESSENTIAL FUNCTIONS

1. Direct the daily operations of the department ensuring compliance with applicable standards and regulations. Ensure adherence to departmental goals and objective.
2. Participate in the nursing process to ensure the provision of quality patient care.
3. Delegate staff assignments appropriately.
4. Order supplies and maintain departmental inventory. Ensure all equipment is used properly and adequately maintained.
5. Resolve patient issues and reports grievances appropriately to Manager and Providers.
6. Promote a culture of safety by assisting staff to report incidents in web-based safety reporting system; follow policies for employee and patient injuries.
7. Ensure quality control through established specific measures.
8. Participate in the assessment of staffing needs by maintaining a master work schedule adjusting staff and forecasting staffing needs.
9. Complete weekly time sheets and address cause for over-time. Participates in the management of the departmental budget.
10. Assist in the selection and hiring of staff. Oversees orientation and preceding of all new staff educational needs and staff development plans.
11. Coordinate and participate in the training and evaluation of staff. Consult with Nurse Educator regarding staff educational needs and staff development plans.
12. Communicate changes and quality improvements with staff by conducting daily huddles, departmental meetings, and electronic communication , etc.
13. Work collaboratively with Operations Manager and Nurse Manager. Communicate problems that may arise in a timely manner. Address personnel problems, i.e.: problems with Time and Attendance.
14. Communicate problems that may arise with Nurse Manager and Operations Manager.
15. Attend and participates in assigned Management Meetings.
16. Work as a Team member across organization. Work collaboratively with all departments.
17. Communicate effectively with other Managers and Supervisors.
18. Provide at the elbow support to nurses and medical assistants serving as a subject matter expert in the clinical duties performed by the roles.
19. Perform other duties that may be assigned from time to time. Not limited to but including assisting with other departments at other locations.
20. Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures.
21. Abide by and promote all SSMC Service Standards.

JOB REQUIREMENTS

Minimum Education

Graduate from an accredited school of nursing.

BSN required.

Minimum Work Experience

Four or more years of previous nursing experience required.

2 years of acute care experience preferred.

Experience in an ambulatory environment required.

Past supervisory experience or demonstrated leadership experience required.

Pediatrics experience highly desirable.

Required Licenses / Registrations

Current MA State RN

Required Classes/Certifications

BLS - Basic Life Support

Required additional Knowledge and Abilities:

Telephone triage experience required.

Excellent interpersonal skills, including the ability to treat the patient and staff respectfully, with patience and compassion.

Excellent written and verbal communication skills.

Excellent problem solving and decision making skills.

Employee must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required.

Flexibility regarding scheduling or multi location assistance may be requested from time-to-time in keeping with clinical or business concerns.

M-F Day, occasional on call/ seasonal flu clinics

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

ACLS (AHA) Advanced Cardiac Life Support Certification - American Heart Association (AHA) (Including courses offered through SSH), Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH), LPN - Licensed Practical Nurse - Board of Registration in Nur