RN Nursing Supervisor Primary Care Kingston

South Shore Health System; Mapleville (RI); On-site; USD 103,000 - 154,000; Full time

Job summary

South Shore Health is seeking a Nurse Manager for the SMC Ambulatory Kingston location. You will oversee nursing and medical assistant staff, directing daily operations to ensure productivity, safety, and quality patient care.

The role requires BSN, four+ years nursing experience, and supervisory capability in an ambulatory environment. ACLS/BLS certifications are required; pediatrics experience is desirable. Competitive compensation is provided.

Qualifications

• Graduate from an accredited school of nursing.
• BSN required and current MA RN license preferred.
• Four or more years of nursing experience; two years of acute care experience preferred.
• Ambulatory setting experience and prior supervisory or leadership experience.
• Pediatrics experience desirable and ACLS/BLS certifications are expected.

Responsibilities

• Direct the daily operations of the department ensuring compliance with standards and regulations.
• Oversee staffing, scheduling, and budget management to achieve goals.
• Lead the nursing process to ensure quality patient care.
• Promote safety and report incidents using the required systems.
• Coordinate staff training, evaluations, and development plans.
• Communicate changes and improvements with staff via huddles and meetings.

Skills

Nursing leadership

Staff supervision

Team coordination

Clinical nursing

Communication skills

Education

BSN degree

MA RN license

Tools

EMR proficiency

Computer literacy

Job description

Requisition Number: R-23748 Facility: LOC0003 - 5 Tarkiln Road5 Tarklin Rd Kingston, MA 02364 Department Name: SMC Ambulatory Kingston Status: Full time Budgeted Hours: 40 Shift: Day (United States of America)

Oversee, manage, and provide support to the nursing and medical assistant staff. Responsible for departmental functions, ensuring productivity, efficiency, accuracy and safety. Reacts to the immediate operational needs of the practice. May provide professional nursing care for patients, following established standards and practices.

Compensation Pay Range: $103,000.00 - $153,700.00

ESSENTIAL FUNCTIONS

• Direct the daily operations of the department ensuring compliance with applicable standards and regulations.
• Ensure adherence to departmental goals and objective.
• Participate in the nursing process to ensure the provision of quality patient care.
• Delegate staff assignments appropriately.
• Order supplies and maintain departmental inventory. Ensure all equipment is used properly and adequately maintained.
• Resolve patient issues and reports grievances appropriately to Manager and Providers.
• Promote a culture of safety by assisting staff to report incidents in web-based safety reporting system; follow policies for employee and patient injuries.
• Ensure quality control through established specific measures.
• Participate in the assessment of staffing needs by maintaining a master work schedule adjusting staff and forecasting staffing needs.
• Complete weekly time sheets and address cause for over-time. Participates in the management of the departmental budget.
• Assist in the selection and hiring of staff. Oversees orientation and preceding of all new staff educational needs and staff development plans.
• Coordinate and participate in the training and evaluation of staff. Consult with Nurse Educator regarding staff educational needs and staff development plans.
• Communicate changes and quality improvements with staff by conducting daily huddles, departmental meetings, and electronic communication , etc.
• Work collaboratively with Operations Manager and Nurse Manager. Communicate problems that may arise in a timely manner.
• Address personnel problems, i.e.: problems with Time and Attendance.
• Communicate problems that may arise with Nurse Manager and Operations Manager.
• Attend and participates in assigned Management Meetings.
• Work as a Team member across organization. Work collaboratively with all departments.
• Communicate effectively with other Managers and Supervisors.
• Provide at the elbow support to nurses and medical assistants serving as a subject matter expert in the clinical duties performed by the roles.
• Perform other duties that may be assigned from time to time. Not limited to but including assisting with other departments at other locations.
• Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures.
• Abide by and promote all SSMC Service Standards.

JOB REQUIREMENTS

• Minimum Education Graduate from an accredited school of nursing.
• BSN required.
• Minimum Work Experience Four or more years of previous nursing experience required.
• 2 years of acute care experience preferred.
• Experience in an ambulatory environment required.
• Past supervisory experience or demonstrated leadership experience required.
• Pediatrics experience highly desirable.
• Required Licenses / Registrations Current MA State RN Required Classes/Certifications BLS - Basic Life Support Required.
• Additional Knowledge and Abilities: Telephone triage experience required.
• Excellent interpersonal skills, including the ability to treat the patient and staff respectfully, with patience and compassion.
• Excellent written and verbal communication skills.
• Excellent problem solving and decision making skills.
• Employee must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required.
• Flexibility regarding scheduling or multi location assistance may be requested from time-to-time in keeping with clinical or business concerns.
• M-F Day, occasional on call/ seasonal flu clinics Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: ACLS (AHA) Advanced Cardiac Life Support Certification - American Heart Association (AHA) (Including courses offered through SSH), Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH), LPN - Licensed Practical Nurse - Board of Registration in Nursing (Massachusetts), RN-Registered Nurse - Board of Registration in Nursing (Massachusetts)

South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in southeastern Massachusetts. South Shore Health brings together like-minded people who work "As One" toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.