RN Nursing Supervisor Primary Care Kingston

South Shore Health; Kingston (MA); On-site; USD 103,000 - 154,000; Full time

Job summary

South Shore Health in Kingston, MA is seeking a Nurse Manager to oversee the SMC Ambulatory Kingston department. You will direct daily operations, ensure quality patient care, and manage staffing, budgeting, and training initiatives.

The role requires a BSN, MA State RN license, and 4+ years of nursing leadership experience, preferably in ambulatory settings. Strong interpersonal, communication, and problem-solving skills are essential for success in this fast-paced environment.

Qualifications

• BSN required and graduate from an accredited school of nursing.
• Current MA State RN license required.
• Four or more years of nursing experience; supervisory/leadership experience required.
• Pediatrics experience is highly desirable.

Responsibilities

• Direct the daily operations of the department ensuring compliance with standards and regulations.
• Participate in the nursing process to ensure quality patient care.
• Delegate staff assignments appropriately.
• Oversee staffing, budgeting, and inventory.
• Provide guidance and training to staff and new hires.
• Communicate changes and improvements across teams and departments.

Skills

Interpersonal skills

Communication

Leadership

Telephone triage

Education

BSN degree

MA State RN license

Tools

EMR system

Job description

Job Requirements

Requisition Number

R-23748

Facility

LOC0003 - 5 Tarkiln Road5 Tarklin Rd Kingston, MA 02364

Department Name

SMC Ambulatory Kingston

Status

Full time

Budgeted Hours

40

Shift

Day (United States of America)

Compensation Pay Range

$103,000.00 - $153,700.00

Essential Functions

• Direct the daily operations of the department ensuring compliance with applicable standards and regulations. Ensure adherence to departmental goals and objective.
• Participate in the nursing process to ensure the provision of quality patient care.
• Delegate staff assignments appropriately.
• Order supplies and maintain departmental inventory. Ensure all equipment is used properly and adequately maintained.
• Resolve patient issues and reports grievances appropriately to Manager and Providers.
• Promote a culture of safety by assisting staff to report incidents in web-based safety reporting system; follow policies for employee and patient injuries.
• Ensure quality control through established specific measures.
• Participate in the assessment of staffing needs by maintaining a master work schedule adjusting staff and forecasting staffing needs.
• Complete weekly time sheets and address cause for over-time. Participates in the management of the departmental budget.
• Assist in the selection and hiring of staff. Oversees orientation and preceding of all new staff educational needs and staff development plans.
• Coordinate and participate in the training and evaluation of staff. Consult with Nurse Educator regarding staff educational needs and staff development plans.
• Communicate changes and quality improvements with staff by conducting daily huddles, departmental meetings, and electronic communication , etc.
• Work collaboratively with Operations Manager and Nurse Manager. Communicate problems that may arise in a timely manner. Address personnel problems, i.e.: problems with Time and Attendance.
• Communicate problems that may arise with Nurse Manager and Operations Manager.
• Attend and participates in assigned Management Meetings.
• Work as a Team member across organization. Work collaboratively with all departments.
• Communicate effectively with other Managers and Supervisors.
• Provide at the elbow support to nurses and medical assistants serving as a subject matter expert in the clinical duties performed by the roles.
• Perform other duties that may be assigned from time to time. Not limited to but including assisting with other departments at other locations.
• Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures.
• Abide by and promote all SSMC Service Standards.

Minimum Education

Graduate from an accredited school of nursing.

BSN required.

Minimum Work Experience

Four or more years of previous nursing experience required.

2 Years Of Acute Care Experience Preferred.

Experience in an ambulatory environment required.

Past Supervisory Experience Or Demonstrated Leadership Experience Required.

Pediatrics experience highly desirable.

Required Licenses / Registrations

Current MA State RN

Required Classes/Certifications

BLS - Basic Life Support

Required Additional Knowledge And Abilities

Telephone triage experience required.

Excellent interpersonal skills, including the ability to treat the patient and staff respectfully, with patience and compassion.

Excellent written and verbal communication skills.

Excellent problem solving and decision making skills.

Employee must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required.

Flexibility regarding scheduling or multi location assistance may be requested from time-to-time in keeping with clinical or business concerns.

Working Hours

M-F Day, occasional on call/ seasonal flu clinics

License/Registration/Certification Requirements

ACLS (AHA) Advanced Cardiac Life Support Certification - American Heart Association (AHA) (Including courses offered through SSH), Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH), LPN - Licensed Practical Nurse - Board of Registration in Nursing (Massachusetts), RN-Registered Nurse - Board of Registration in Nursing (Massachusetts)