RN Hospice Liaison: Patient Advocate & Growth Path

Crossbridge Hospice, LLC; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus Incentive Plan

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement plan

Tuition reimbursement

Licensing & certification renewal

Paid time off

Paid holidays

Floating holidays

Mileage reimbursement

Supportive team environment

Mission-driven leadership

Opportunities to grow

Meaningful work

Job summary

Crossbridge Hospice, LLC in Grand Rapids, MI is seeking a Sales Clinical Liaison who will advocate for patients and guide referrals to the appropriate level of care. This role requires an RN or an advanced clinical degree.

You will proactively grow referrals, educate patients and families about hospice services, and coordinate with healthcare providers to ensure timely enrollment. A values-driven, team-focused environment awaits.

Qualifications

• RN license in state of practice.
• ADN or BSN required.
• 2+ years nursing experience, case management preferred.
• Experience in hospice care a plus.

Responsibilities

• Identify referral opportunities and build relationships with providers.
• Educate patients and families about hospice services and enrollment.
• Coordinate referrals with clinical teams to ensure smooth handoffs.
• Support market growth and community outreach initiatives.

Skills

Communication skills

Relationship building

Customer service

Consultative approach

Healthcare terminology

EHR knowledge

Time management

MS Office

Team collaboration

Education

Associate’s degree in nursing

Bachelor of Science in Nursing

Tools

EHR systems

Job description

Crossbridge Hospice, LLC in Grand Rapids, MI is seeking a Sales Clinical Liaison who will advocate for patients and guide referrals to the appropriate level of care. This role requires an RN or an advanced clinical degree.

You will proactively grow referrals, educate patients and families about hospice services, and coordinate with healthcare providers to ensure timely enrollment. A values-driven, team-focused environment awaits.