RN Complex Care Case Manager

UnitedHealth Group; Georgia; On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentives and recognition programs

Stock purchase plan

401k plan

Job summary

UnitedHealth Group seeks a Telephone Case Manager RN in Atlanta, GA to educate, advocate, and connect members with resources, delivering meaningful health outcomes in a flexible setting.

You will handle outbound/inbound calls to assess health status, identify barriers, provide self-management education, and coordinate referrals for continuous, quality care. BSN preferred; 10+ years in case management or related care settings; active RN license and compact license.

Qualifications

• 10+ years of experience in case management, hospital, acute care, or direct care settings.
• Current, unrestricted RN license in the state of residence; Compact RN license required.
• BSN preferred.

Responsibilities

• Make outbound calls and receive inbound calls to assess members' current health status.
• Identify gaps or barriers in treatment plans.
• Provide patient education to assist with self-management.
• Make referrals to outside sources.
• Provide a complete continuum of quality care through close communication with members.
• Support members with condition education, medication reviews, and connections to resources.

Skills

Case management experience

Education

BSN preferred

Job description

About This Role

As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population through education, advocacy, and connections to necessary resources. This role is ideal for those looking to make a significant impact on health outcomes while working in a flexible environment.

Highlights

• Pay: $60,200 - $107,400/year
• Location: Atlanta, GA
• Schedule: Full Time, Monday through Friday, 8 AM - 8 PM
• Residency: Must reside in a Compact license state

What You'll Do

• Make outbound calls and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans
• Provide patient education to assist with self-management
• Make referrals to outside sources
• Provide a complete continuum of quality care through close communication with members
• Support members with condition education, medication reviews, and connections to resources

Requirements

Education:

• BSN preferred

Experience:

• 10+ years of experience in case management, hospital, acute care, or direct care settings

Licenses & Certifications:

• Current, unrestricted RN license in the state of residence
• Compact RN license required

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They harness technology and innovation to make healthcare simpler, more affordable, and more connected for the people they serve.