RN Clinical Care Guide: Elevate Patient Care & Referrals

Blue Cross Blue Shield of Arizona; United States; On-site; USD 80,000 - 105,000; Full time

Job summary

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, seeks an RN Clinical Care Guide to join our on-site team in Chandler, AZ. You’ll coordinate referrals, support patients, and collaborate with the care team to deliver elevated primary care experiences.

The role emphasizes privacy, compliance, and compassionate patient care in a dynamic health setting, with in-office M-F 8–5 duties and on-site clinic work.

Qualifications

• Current state RN license to practice.
• Associate’s degree in Nursing.
• BLS certification.
• AZ fingerprint clearance card required.
• Experience with Electronic Medical Records systems.

Responsibilities

• Support members in-person and virtually with real-time consultation and scheduling of referrals.
• Lead end-to-end referral and diagnostics coordination for patients.
• Contribute to improved health outcomes and cost savings.
• Provide education and empathetic support to members with chronic conditions.
• Coordinate with care team and community partners to elevate care.
• Assist with office processes and referral information for the care team.

Skills

Interpersonal skills

Communication skills

Customer service

Collaboration

Empathy

Confidentiality

Organizational skills

Attention to detail

Education

RN license (State)

Associate's degree in Nursing

BLS certification

AZ fingerprint clearance card

Case Management Certification (CCM)

BSN (preferred)

Tools

Electronic Medical Records

Job description

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, seeks an RN Clinical Care Guide to join our on-site team in Chandler, AZ. You’ll coordinate referrals, support patients, and collaborate with the care team to deliver elevated primary care experiences.

The role emphasizes privacy, compliance, and compassionate patient care in a dynamic health setting, with in-office M-F 8–5 duties and on-site clinic work.