RN Case Manager: Telephonic Care & Field Outreach

CVS Health; Bastrop (LA); On-site; USD 54,000 - 117,000; Full time

Job summary

CVS Health in Louisiana seeks a full-time Case Manager to coordinate case management activities, evaluate medical needs and promote member wellness across programs and networks.

Requirements include Louisiana residency in designated parishes, active clinical licensure (RN, LCSW, LPC, LMFT), and strong communication. Travel up to 125 miles for field visits; 40-hour weeks with some evenings until 9pm.

Qualifications

• Active clinical licensure (RN, LCSW, LPC, LMFT) and case management experience.
• Excellent communication and telephonic skills with a strong customer focus.
• Highly organized, able to work independently and meet performance metrics.
• Willingness to travel up to 125 miles round trip for one-day field visits.

Responsibilities

• Coordinate all case management activities with members to evaluate medical needs and wellness.
• Develop strategies to improve outcomes and align with network policies.
• Instruct programs and procedures in compliance with coverage and regulatory standards.

Skills

Case management

Communication

Problem solving

Time management

Organization

Travel willingness

Technology proficiency

Education

Bachelor's or Master's degree

Job description

CVS Health in Louisiana seeks a full-time Case Manager to coordinate case management activities, evaluate medical needs and promote member wellness across programs and networks.

Requirements include Louisiana residency in designated parishes, active clinical licensure (RN, LCSW, LPC, LMFT), and strong communication. Travel up to 125 miles for field visits; 40-hour weeks with some evenings until 9pm.