RN Case Manager: Guide Patient Care & Transitions

HCA Florida JFK North Hospital; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

HCA Florida JFK North Hospital in West Palm Beach, FL is seeking a Case Manager to support patients and families through every step of their care journey. You will coordinate services, connect resources, and develop care plans that reflect each patient’s unique needs.

By partnering with physicians, nurses, and department leaders, you will help ensure safe transitions, clear communication, and consistent quality across the continuum of care.

Qualifications

• RN with current state licensure; BSN preferred.
• Three years’ clinical, hospital nursing experience required with preference given to those with 2 years of case management experience or 2 years of critical care experience.
• Certification in case management or utilization review preferred; InterQual experience preferred.

Responsibilities

• Guiding patients and families through program orientation, explaining rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights.
• Coordinating education for patients, families, and caregivers to encourage participation in treatment planning, goal discussions, and family conferences.
• Developing and implementing individualized treatment plans that reflect the patient’s strengths, needs, and personal recovery goals.
• Completing psychosocial assessments and discharge planning evaluations, clearly documenting findings and communicating needs across the care team.
• Collaborating closely with the Rehab Program Director, Facility Case Management Director, and interdisciplinary team to ensure seamless, patient-centered care.
• Promoting HCA Healthcare’s values of compassion, respect, and excellence through every patient and family interaction.

Skills

RN licensure

Clinical nursing experience

Case management certification

InterQual experience

Education

BSN preferred

Job description

HCA Florida JFK North Hospital in West Palm Beach, FL is seeking a Case Manager to support patients and families through every step of their care journey. You will coordinate services, connect resources, and develop care plans that reflect each patient’s unique needs.

By partnering with physicians, nurses, and department leaders, you will help ensure safe transitions, clear communication, and consistent quality across the continuum of care.