RN Case Manager - Behavioral Health

RCM Healthcare Services; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Job summary

RCM Healthcare Services in Brooklyn, NY is seeking an RN Case Manager – Behavioral Health to provide comprehensive care coordination across the continuum of care. You will conduct assessments, plan care, advocate for members, and coordinate services through telephonic and in-person interactions.

You will collaborate with families, caregivers, physicians, and interdisciplinary teams to promote quality, patient-centered outcomes and cost-effective utilization, including discharge planning and care

Qualifications

• Strong knowledge of case management principles and healthcare regulations.
• Excellent assessment, critical thinking, decision-making, and problem-solving skills.
• Ability to communicate effectively with culturally diverse populations and multidisciplinary teams.

Responsibilities

• Conduct assessments, care planning, and ongoing care management across hospital, sub-acute, long-term care, and home settings.
• Coordinate services and collaborate with members, caregivers, physicians, and teams to address healthcare needs and goals.
• Perform home visits to evaluate living conditions, functional status, and community support requirements.
• Develop and maintain Patient-Centered Service Plans and monitor eligibility and utilization.
• Support discharge planning, care transitions, and documentation per regulatory requirements.

Skills

Case management

Healthcare regulations

Care coordination

Assessment skills

Critical thinking

Communication skills

Bilingual capability

Education

Associate Degree in Nursing

Bachelor's Degree in Nursing

Job description

Job Title:

RN Case Manager – Behavioral Health

Compensation

Salary Range: $100,000 – $120,000 per year DOE

Location:

Brooklyn, NY - Hybrid / Field-Based

Position Summary

As an RN Case Manager – Behavioral Health, you will provide comprehensive care coordination, assessment, planning, advocacy, and service authorization to support members across the continuum of care. This role is responsible for ensuring members receive appropriate services, promoting quality and cost-effective outcomes, and collaborating with families, providers, and interdisciplinary teams. Through both telephonic and in-person interactions, you will support members in maintaining the highest level of independence while addressing their medical, behavioral health, and psychosocial needs.

Responsibilities

• Schedule / Shift: Shift details: Hybrid Schedule
• Hours per week: 40
• Contract length (if applicable): Direct Hire

Key Duties:

• Conduct assessments, care planning, and ongoing care management to ensure continuity of care across hospital, sub-acute, long-term care, and home settings
• Coordinate services and collaborate with members, caregivers, physicians, and interdisciplinary teams to address healthcare needs and goals
• Perform home visits to evaluate living conditions, functional status, cognitive needs, and community support requirements
• Develop and maintain comprehensive Patient-Centered Service Plans while monitoring member eligibility and service utilization
• Support discharge planning, care transitions, grievance resolution, and documentation activities in accordance with organizational and regulatory requirements

Requirements

Education

• Required: Associate Degree in Nursing from an accredited nursing program
• Preferred (if applicable): Bachelor’s Degree in Nursing

Licenses & Certifications

• Required: Current, unrestricted New York State Registered Nurse (RN) license
• Valid driver’s license, vehicle, and verifiable insurance
• Additional certifications (if applicable): Case Management Certification preferred

Skills

• Strong knowledge of case management principles, healthcare regulations, and care coordination practices
• Excellent assessment, critical thinking, decision-making, and problem-solving skills
• Ability to communicate effectively with culturally diverse populations and multidisciplinary teams
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Strong organizational, time management, and member advocacy skills
• Bilingual speaking and writing skills preferred

About Us

RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences.

With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being.

RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.

Equal Employment Opportunity & Reasonable Accommodation

RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.