RN Case Manager

Forthright® Case Management; Billings (MT); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Hybrid work options

Leadership development

Job summary

Forthright Case Management is seeking a dynamic, organized RN to balance clinical case management with operational and business development tasks in the Billings, MT area. The role includes coordinating treatment plans, attending physician visits, and delivering high-quality client service within a hybrid work model.

The successful candidate will manage workers’ compensation caseloads, travel as needed for field meetings, and contribute to growth initiatives while ensuring compliance with state

Qualifications

• Active, unrestricted Montana or Compact RN license.
• Minimum of 3 years of Nurse Case Management experience preferred.
• Experience in workers' compensation case management strongly preferred.
• Certified Case Manager (CCM) or willingness to obtain certification preferred.
• Excellent written and verbal communication skills.
• Strong clinical assessment and critical thinking abilities.

Responsibilities

• Maintain a workers’ compensation patient panel and coordinate medical treatment plans.
• Attend physician appointments when appropriate and facilitate timely return-to-work planning.
• Prepare comprehensive case management reports and maintain HIPAA-compliant documentation.
• Provide telephonic and field case management services; serve as clinical backup when needed.
• Develop and maintain relationships with insurance carriers, employers, and healthcare providers.

Skills

Nurse Case Management

Workers' compensation

Communication skills

Microsoft Office / EMR

Travel willingness

Job description

Forthright Case Management is seeking a dynamic, highly organized, and relationship-focused Registered Nurse (RN) to serve the Billings, MT area. This position is designed for an experienced nurse who can successfully balance some operational and business development tasks, client relations, and a nursing case management caseload.

Clinical Responsibilities

• Clinical Nurse Case Management: maintain a workers’ compensation patient panel.
• Coordinate medical treatment plans with injured workers, physicians, employers, adjusters, attorneys, and rehabilitation professionals.
• Attend physician appointments when appropriate.
• Evaluate treatment plans and identify barriers to recovery.
• Facilitate timely return-to-work planning.
• Prepare comprehensive case management reports that meet client expectations.
• Maintain documentation in accordance with state regulations, HIPAA, and client requirements.
• Provide telephonic and field case management services as needed.
• Serve as clinical backup for other Nurse Case Managers during vacations, leave, or increased caseloads.

Operational & Client Services Responsibilities

• Conduct daily administrative and operational workflows as assigned.
• Coordinate new referrals and assign cases appropriately.
• Monitor case progression and reporting deadlines.
• Ensure exceptional client service and timely communication with referral sources.
• Support and maintain strong working relationships with insurance carriers, TPAs, employers, attorneys, and healthcare providers.
• Support billing, operational reporting, and quality assurance initiatives.

Required Qualifications

• Active, unrestricted Montana or Compact Registered Nurse (RN) license
• Minimum of 3 years of Nurse Case Management experience preferred.
• Experience in workers' compensation case management strongly preferred.
• Certified Case Manager (CCM) or willingness to obtain certification preferred.
• Excellent written and verbal communication skills.
• Strong clinical assessment and critical thinking abilities.
• Experience with Microsoft Office and electronic case management systems.
• Ability to travel locally for field case management and client meetings as needed. Reliable transportation required.

A successful candidate will demonstrate the following attributes:

• The ideal candidate is a licensed RN with experience in workers' compensation, medical case management, utilization management, occupational health, or catastrophic injury management. They should possess excellent clinical judgment, strong communication skills, and the ability to transition seamlessly between direct case management and operational leadership.
• This individual will support Forthright's continued growth by independently participating in daily operational workflows, strengthening client relationships, assisting with referral management, and providing high-quality nurse case management services.
• The candidate should be personable, friendly, and confident interacting with patients, other professionals, and potential business partners. The candidate will be expected to participate in business growth and development activities including networking and developing partnerships.
• This individual is a compassionate nurse, an organized administrator, a confident communicator, and a proactive leader who is committed to delivering exceptional outcomes for clients and injured workers alike.

Why Join Forthright Case Management?

At Forthright Case Management, we believe excellent clinical care and exceptional client service go hand in hand. This unique hybrid position offers the opportunity to remain clinically engaged while enjoying a highly flexible hybrid role.

• Bonus based on performance
• Paid time off
• Flexible hybrid work from home options available
• Leadership and professional development opportunities

Compensation: $60,000.00 - $70,000.00 per year