RN Care Operations Leader – Hospice

Empath Health; West Palm Beach (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Retirement with company match

Wellness programs

5+ weeks PTO

CEU support

Tuition reimbursement

Advancement opportunities

Job summary

Trustbridge Hospice, part of Empath Health, seeks an RN Care Support Manager in West Palm Beach, FL, to supervise daily operations across Support Center, Clinical Staffing and Crisis Care. The role emphasizes regulatory compliance, performance metrics, and compassionate leadership within a mission-driven organization.

The ideal candidate has extensive RN experience in hospice and significant management background, with a track record of coaching teams and improving patient and family

Qualifications

• Requires Bachelor’s degree in nursing; RN licensure.
• Two years’ hospice experience with at least two years of management experience.
• Seven to ten total years’ experience as an RN preferred.

Responsibilities

• Oversee daily operations of assigned regions, including Support Center, Clinical Staffing, and Crisis Care in West Palm Beach.
• Ensure team decisions reflect agency policies and regulatory requirements.
• Monitor key financial indicators and metrics to measure and improve performance.
• Provide teaching, coaching and feedback to promote performance.
• Establish processes that promote learning and cross-department collaboration.
• Seek and respond to feedback from internal/external customers with urgency.

Skills

RN experience

Management experience

Hospice experience

Leadership

Education

Bachelor’s degree

Master’s degree preferred

Job description

Trustbridge Hospice, part of Empath Health, seeks an RN Care Support Manager in West Palm Beach, FL, to supervise daily operations across Support Center, Clinical Staffing and Crisis Care. The role emphasizes regulatory compliance, performance metrics, and compassionate leadership within a mission-driven organization.

The ideal candidate has extensive RN experience in hospice and significant management background, with a track record of coaching teams and improving patient and family