RN Care Navigator: Patient Journey Architect

Cone Health Medical Group; Burlington (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Cone Health Medical Group in Burlington, NC seeks an experienced RN Navigator to guide patients through their healthcare journey in collaboration with Radiologists, Physicians, and Medical Consultants.

The role requires an Associate's Degree in Nursing, 5 years RN experience with at least 1 year in a clinical specialty, and NC or compact-state licensure plus BLS certification. The navigator develops care plans, maintains records, and communicates across teams to ensure coordinated care.

Qualifications

• Requires an active Registered Nurse license in North Carolina or a Compact state.
• Minimum 5 years of RN experience, with at least 1 year in a clinical specialty.
• Current BLS (American Red Cross or AHA) Healthcare Provider certification.
• Associate's degree required; Bachelor's preferred.

Responsibilities

• Reviews patient cases and treatment plans to navigate patients through care.
• Develops care plans with healthcare teams to ensure streamlined patient experience.
• Maintains records of patient interactions and navigational interventions.
• Communicates with healthcare teams and patients to ensure continuity of care.
• Acts as resource for the company to enhance patient navigation services.
• Performs other duties as assigned.

Skills

Clinical nursing

Patient navigation

Care coordination

Effective communication

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Job description

Cone Health Medical Group in Burlington, NC seeks an experienced RN Navigator to guide patients through their healthcare journey in collaboration with Radiologists, Physicians, and Medical Consultants.

The role requires an Associate's Degree in Nursing, 5 years RN experience with at least 1 year in a clinical specialty, and NC or compact-state licensure plus BLS certification. The navigator develops care plans, maintains records, and communicates across teams to ensure coordinated care.