RN Care Navigator/Case Manager

Jobgether SRL; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

100% remote across US time zones

No travel required

Direct patient impact

Collaborative clinical environment

Job summary

Jobgether SRL is seeking an RN Care Navigator/Case Manager for remote work across United States. You will manage a diverse caseload, coordinate services, educate on kidney health, and support self-management in collaboration with providers and families.

The role emphasizes care planning, HIPAA-compliant documentation, and cross-time-zone availability. A CQI mindset and strong communication are essential for success in this fully remote setting.

Qualifications

• Active RN license required.
• Bachelor's degree required; 6+ years RN experience may substitute.
• At least 3 years of case management experience preferred.
• CCM certification preferred.
• Experience in dialysis or transplant setting preferred.
• Familiarity with Medicare/Medicaid preferred.
• Strong patient advocacy and collaboration with teams.
• Excellent communication skills, both verbal and written.
• Comfortable with technology in a remote work setup.

Responsibilities

• Manage a caseload of members with varying clinical complexity and follow established care cadences.
• Conduct inbound/outbound calls to educate members and deliver high-quality care navigation.
• Educate patients on kidney health, dialysis options, and transplant pathways.
• Complete health/social determinants screenings, med reconciliation, and care plans.
• Advocate for patients by resolving concerns and linking to community resources.
• Coordinate care within interdisciplinary teams and act as liaison to providers.
• Communicate patient needs to providers and support active patient involvement in care.
• Maintain HIPAA-compliant documentation in care management systems.
• Track performance metrics and navigate Excel, OneNote, Outlook, and Word.
• Provide after-hours support as needed across Pacific and Mountain time zones.

Skills

Patient advocacy

Verbal and written communication

Collaboration

Problem-solving

Time management

Education

Bachelor's degree

Certified Case Manager (CCM) certification

Tools

Excel

OneNote

Outlook

Word

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a RN Care Navigator/Case Manager based in United States.

This fully remote role supports patients navigating complex kidney health needs across the continuum of care. As a Care Navigator, you will manage a diverse caseload, coordinate services, and help patients understand their treatment and care options. You will combine clinical expertise with patient advocacy to promote high-quality, cost-effective outcomes. The role involves collaborating closely with physicians, nurses, families, and other healthcare professionals to address barriers and achieve individualized goals. You will also support medication management, health assessments, care planning, and ongoing follow-up. Candidates must be able to work virtually across Pacific and Mountain time zones, with no travel required.

Accountabilities

• Manage a caseload of members with varying levels of clinical complexity, conducting appropriate follow-up according to established policies and care cadences.
• Conduct inbound and outbound calls to engage members, provide education, and deliver a high-quality care navigation experience.
• Educate patients about kidney health, related conditions, dialysis options, transplant pathways, and strategies for optimizing renal replacement therapy.
• Complete health and social determinants of health screenings, medication reconciliation, care plans, and documentation of identified needs, barriers, interventions, and goals.
• Advocate for patients by identifying and resolving concerns, connecting them with appropriate community resources, and supporting self-management.
• Coordinate care as part of an interdisciplinary team, serving as a liaison between patients, families, physicians, and ancillary healthcare providers.
• Communicate identified patient needs to providers and support patients and families in taking an active role in their care.
• Maintain accurate documentation in care management systems while complying with HIPAA, regulatory requirements, operational procedures, and security policies.
• Track individual performance metrics and key performance indicators while effectively navigating tools such as Excel, OneNote, Outlook, and Word.
• Provide support across different time zones, including after-hours coverage when required by business needs.

Requirements

• Active, unrestricted Registered Nurse (RN) license required.
• Bachelor's degree required; candidates with 6+ years of RN experience, including at least 3 years in case management, may be considered in lieu of the degree.
• At least 3 years of case management experience preferred.
• Certified Case Manager (CCM) certification preferred.
• Experience working in a dialysis or transplant center is preferred.
• Familiarity with Medicare and Medicaid is preferred.
• Strong patient advocacy skills and the ability to foster collaboration, positivity, and motivation.
• Excellent verbal and written communication skills, with the ability to engage effectively with patients, families, providers, and interdisciplinary teams.
• Strong strategic thinking, planning, organization, and problem-solving abilities.
• Ability to adapt and remain effective in a challenging environment with changing priorities.
• Comfortable working with technology and multiple digital applications in a remote setting.

Benefits

• 100% remote position for candidates able to work across Pacific and Mountain time zones.
• No travel required.
• Opportunity to make a direct impact on patients managing complex kidney health needs.
• Collaborative, interdisciplinary clinical environment.
• Opportunity to support patient education, care coordination, advocacy, and long-term self-management.