RN Care Manager - PCMH

Upstate; City of Syracuse (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The RN Care Manager at Upstate Medical University in Syracuse coordinates care for patients with complex illnesses in the primary care setting under the PCMH model. The role operates autonomously within a collaborative health team to assess patients, develop and implement care plans, and ensure quality outcomes through ongoing follow-up.

Responsibilities include applying evidence-based guidelines, monitoring progress, and participating in quality initiatives.

Qualifications

• NY licensed RN (or eligible).
• CPR-BLS certification.
• Experience in acute care, ambulatory, or transitional care.

Responsibilities

• Provide care coordination for patients with complex illness in primary care.

Skills

CPR-BLS certification

Education

Bachelor's degree in Nursing or healthcare-related field

Associate's degree in Nursing with 5 years of experience

Job description

RN Care Manager - PCMH

• Syracuse

• Registered Nurses

• Full-time

• Opening on: Apr 6 2026

• Internal Medicine - Harrison
• State of New York
• TH Staff Associate, NSSL4
• 88657
• UUP (State University Professional Services Unit)

Job Summary:

The RN Care Manager's primary responsibility is to provide care coordination for a set group of patients, adult or pediatric, with complex illness in the primary care setting, under the PCMH model. The RN Care Manager functions in an expanded, autonomous role, collaborating with all health team members to provide quality, efficient, and cost-effective healthcare. The RN Care Manager assesses the patient and family, implements a plan, coordinates care, monitors, and evaluates goals with frequent follow-up in accordance with PCMH guidelines. Integrates evidence-based guidelines and protocols in the development of patient-centered care plans and is involved in quality committees and initiatives.

Minimum Qualifications:

NYS licensed RN (or eligible), Bachelor's degree in Nursing or a healthcare-related field, and a minimum of three (3) years acute care, transitional care, or ambulatory experience OR an Associate's degree in Nursing and five (5) years of acute care, transitional care, or ambulatory experience required. CPR-BLS certification.

Preferred Qualifications:

Bachelor's degree in Nursing or healthcare-related field and prior care management experience preferred. Outpatient/ambulatory experience preferred.

Work Days:

Monday - Friday: Days

Message to Applicants:

Recruitment Office: Human Resources