RN Care Manager: Patient-Centric Care Coordinator

LCMC Health; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

LCMC Health in Louisiana is seeking a Care Manager who acts as the hub of patient case management, coordinating across the care team to implement plans of care and transition strategies that aim for the best outcomes and efficient resource use.

You will develop individualized care plans, perform outbound calls to assess health status, identify barriers, coordinate referrals, ensure safe discharges, and document workflows in EPIC while educating patients for self-management of wellness and

Qualifications

• Current nursing license to practice in Louisiana.
• 2 years of professional nursing or care management experience.

Responsibilities

• Develop individualized care plans with prioritized goals for patients and families.
• Make outbound calls to assess patient’s current health status and needs.
• Identify gaps or barriers in treatment plans and coordinate resolutions.
• Coordinate care for members and make referrals to outside sources as needed.
• Ensure safe discharge planning with necessary services and medication reconciliation.
• Triage symptom-based calls per approved protocols for diverse patients.
• Enroll patients and manage alerts for home monitoring programs.
• Provide general health information and guidance from approved sources after needs assessment.
• Document all workflows in the EPIC system for tracking and quality.
• Provide patient education to support self-management of wellness and disease.
• Educate enrolled members on chronic and acute disease processes.
• Interact with LCMC Health partners, leadership, and physicians on care plans and strategies.
• Demonstrate energy, enthusiasm, and commitment to quality work.

Skills

Care coordination

Patient education

Outbound calls

Team collaboration

Education

RN license (Louisiana)

Tools

EPIC system

Care management software

Job description

LCMC Health in Louisiana is seeking a Care Manager who acts as the hub of patient case management, coordinating across the care team to implement plans of care and transition strategies that aim for the best outcomes and efficient resource use.

You will develop individualized care plans, perform outbound calls to assess health status, identify barriers, coordinate referrals, ensure safe discharges, and document workflows in EPIC while educating patients for self-management of wellness and