RN Care Manager: Patient-Centered Care Navigator

LCMC Health; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

LCMC Health in New Orleans seeks a Care Manager to serve as the hub of patient case management, ensuring quality through the continuum of care and coordinating with the care team to implement plans of care and transition strategies.

The role emphasizes developing individualized care plans, outbound outreach, and thorough documentation in EPIC to optimize patient outcomes and resource use.

Qualifications

• Current nursing license to practice in Louisiana.
• Minimum 2 years of professional nursing or care management experience.
• Ability to develop individualized care plans and coordinate care.

Responsibilities

• Develop individualized care plans with prioritized goals.
• Make outbound calls to assess patient health status and needs.
• Coordinate care with the care team and refer to outside resources.
• Ensure patients discharging from hospital receive services and resources.
• Document workflows in EPIC and communicate with patients, families, and staff.
• Triage and respond to symptom-based calls per approved protocols.

Skills

Care management

Nursing knowledge

Outbound calls

EPIC system

Education

Louisiana RN license

Tools

EPIC

Job description

LCMC Health in New Orleans seeks a Care Manager to serve as the hub of patient case management, ensuring quality through the continuum of care and coordinating with the care team to implement plans of care and transition strategies.

The role emphasizes developing individualized care plans, outbound outreach, and thorough documentation in EPIC to optimize patient outcomes and resource use.