RN Care Manager: Patient-Centric Care Navigator

100 LCMC Health; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

100 LCMC Health is seeking a Care Manager to be the hub of patient case management and care plans in Louisiana. In this role you will coordinate care across the team and ensure smooth transitions, aiming for optimal outcomes and efficient resource use.

You will develop individualized plans, perform health assessments, and educate patients. You’ll document workflows in EPIC and collaborate with physicians and leadership to meet quality and cost goals.

Qualifications

• Current nursing license to practice in Louisiana as defined by the Louisiana State Board of Nursing.
• 2 years of professional nursing or care management experience.

Responsibilities

• Develop individualized care plans, including prioritized goals, that consider the patient's and caregivers' goals, preferences and desired level of involvement in the care management plan.
• Make outbound calls to assess patient's current health status.
• Identify gaps or barriers in treatment plans.
• Coordinate care for members and makes referrals to outside sources.
• Ensure members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.
• Triage symptom-based calls per approved protocols for a wide range of patients.
• Enroll patients and manage alerts for various home monitoring programs.
• Provide approved general health information and guidance to public caller from approved sources by assessing needs of the caller.
• Document all workflows in EPIC system for purposes of tracking and quality assessment.
• Provide patient education to assist with self-management of wellness and disease.
• Educate enrolled members on chronic and acute disease processes.
• Interact with LCMC Health care partners, leadership and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.
• Demonstrate energy, excitement, and a passion for quality work.

Skills

Care management

Patient communication

Health assessment

Problem solving

Education

Current nursing license (Louisiana)

Tools

EPIC system

Job description

100 LCMC Health is seeking a Care Manager to be the hub of patient case management and care plans in Louisiana. In this role you will coordinate care across the team and ensure smooth transitions, aiming for optimal outcomes and efficient resource use.

You will develop individualized plans, perform health assessments, and educate patients. You’ll document workflows in EPIC and collaborate with physicians and leadership to meet quality and cost goals.