RN Admissions Intake

Hospice-of-Northwest-Ohi; Toledo (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Hospice of Northwest Ohio is seeking an experienced RN for Admissions Intake coordination to ensure timely admissions and bed utilization. You will support pre-admission data collection, family outreach, and interdepartmental communication to streamline patient care.

The position requires Ohio RN licensure with the ability to obtain Michigan licensure, 2+ years medical-surgical nursing experience, and CPR certification.

Qualifications

• Graduate of accredited school of registered nursing.
• Current RN license in Ohio; ability to obtain Michigan license.
• Minimum 2 years of medical-surgical nursing experience.
• Nursing experience in homecare, nursing home, or hospice preferred.
• 1 year in triage or coordinating role preferred.
• CPR certification per AHA standards.
• Strong verbal and written communication skills.
• Ability to work independently and in an interdisciplinary team.
• Valid driver’s license with insured vehicle.
• Experience using EMR (Netsmart preferred).

Responsibilities

• Coordinate Admissions Intake activities to ensure open access to care and bed utilization.
• Schedule and direct staff assignments to meet patient and family needs.
• Communicate with physician offices to obtain orders for certification when appropriate.
• Complete data entry for incoming patients and referrals.
• Conduct pre-admission calls with patients and families to set up admission.
• Manage insurance benefits, pre-certifications, and re-certifications.
• Develop and implement Interdisciplinary Team Plans of Care for admitted patients.
• Enter callbacks and discharge/death data as required.
• Provide information to marketing programs and meet with families visiting the Inpatient center.
• Attend staff meetings and complete mandatory training.

Skills

Verbal communication

Written communication

Critical thinking

Time management

Organizational skills

Independent work

Interdisciplinary teamwork

Driving

Clinical nursing skills

Education

RN license (OH)

Eligibility to obtain MI license

Tools

Netsmart EMR

Job description

• Graduate of an accredited school of registered nursing.
• Currently licensed as an RN through the Ohio Board of Nursing; must be able to obtain a nursing license in Michigan.
• Minimum 2 years of medical-surgical nursing experience required; previous nursing experience in homecare, nursing home, and/or hospice is preferred.
• 1 year of experience working triage or in a coordinating capacity preferred.
• Has working experience charting in an EMR system, Netsmart system preferred.
• Possesses strong verbal and written communication skills.
• Possesses clinical expertise related to critical thinking, problem-solving, and technical skills.
• Demonstrates strong organizational, time management, and prioritization skills.
• Has the ability to work independently and within an interdisciplinary team.
• Must be a licensed driver with an automobile in good working condition and is insured in accordance with state and agency requirements.
• Must be CPR certified according to the American Heart Association CPR standards.
• Understands the hospice philosophy, principles of death/dying, concepts of pain/symptom management, and adult teaching/learning principles.
• Coordinates activities in the Admissions Intake department ensuring open access to care; manages the utilization of Inpatient beds.
• Coordinates the scheduling and direction of staff assignments in order to meet the needs of patients and families; ensures appropriate staff levels and utilization of staff.
• Identifies barriers and/or issues and reports to the Team Leader or Director.
• Fields information calls and identifies the caller’s immediate or long-term needs; attempts to convert information-only calls into a timely referral and admission.
• Communicates with physician offices to inform them of a patient/family request for hospice services and obtains orders for certification when appropriate.
• Completes data entry pertaining to incoming patients and referral information in a timely manner and reviews the information for accuracy and completeness.
• Makes pre-admission phone calls to patients and families to set up an admission and verify demographic data.
• Ensures any necessary work is completed related to insurance benefits, pre-certifications, and re-certifications.
• Works with team members to ensure the development and implementation of effective and comprehensive Interdisciplinary Team Plans of Care for patients admitted, based on patient/family needs.
• Enters call back dates into the computer for patients not admitted. Enters date of death for patients not admitted.
• Responds to inquiries generated through marketing programs by sending out requested information.
• Meets with and tours families who visit the Inpatient center requesting more information.
• May perform comprehensive evaluations and admissions services when needed.
• Attends staff meetings and completes all mandatory training.
• Responsible to learn and utilize agency technology that is assigned to improve the efficiency, communication and performance of duties.
• Holds in strictest confidence all patient information and discloses information and data only to persons authorized by Hospice.

Equal Opportunity Employer
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