RMA Repair Tech Intern — Hands-On Lab & Shipping Support

Matrix Design Group LLC; Newburgh (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid internship

Job summary

Matrix Design Group LLC seeks a Summer Internship in the RMA department at our home office in Newburgh, IN. This paid internship will support all activities of the RMA team, including data entry, documentation, and collaboration with colleagues.

You will gain hands-on experience with Oracle Fusion and Microsoft Office while working in a team-focused environment. The intern reports to the Customer Service Manager and will perform duties across shipping, inventory, and lab tasks, with

Qualifications

• Currently enrolled in a diploma/degree seeking program
• Ability to accurately enter data with basic clerical skills
• Organized and dependable
• Good computer skills
• Strong customer service and communication abilities

Responsibilities

• Move finished goods and components for RMA inventory or processing to customers
• Assist with inventory cycle counts
• Scan and attach supporting documents to Work Orders
• Build subassemblies for Repair Techs
• Maintain a clean lab work area
• Prepare finished goods boxes for Shipping and Receiving
• Assist in Shipping and Receiving processes as needed
• Assist Repair Techs as needed

Skills

Excellent communication

Strong customer service

Organized and dependable

Good computer skills

Education

Currently enrolled in a diploma/degree seeking program

Tools

Microsoft Office

Oracle Fusion

Job description

Matrix Design Group LLC seeks a Summer Internship in the RMA department at our home office in Newburgh, IN. This paid internship will support all activities of the RMA team, including data entry, documentation, and collaboration with colleagues.

You will gain hands-on experience with Oracle Fusion and Microsoft Office while working in a team-focused environment. The intern reports to the Customer Service Manager and will perform duties across shipping, inventory, and lab tasks, with