RMA Operations Specialist (2PM-10PM)

Foxconn Industrial Internet - FII; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Foxconn Industrial Internet - FII in Houston, TX seeks an RMA Administrator for the G-Project, 2PM–10PM. You will record and maintain RMA requests in the L2FA and RMSC databases, ensure data accuracy, and post virtual RMAs in the system.

You will generate Purchase Requests, forward Credit Notes to Finance, coordinate with suppliers and internal departments, and prepare RMA reports for the Materials Management team.

Qualifications

• High school diploma or equivalent required.
• Attention to detail and accuracy in data entry.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Proficiency with MS Word and Excel; familiarity with PC-based software.
• Able to understand basic IT concepts and solve problems.
• Proficient in written English.

Responsibilities

• Record and maintain RMA request details in the RMA databases (L2FA tracker, RMSC).
• Prepare RMA reports and submit them to the Materials Management team.
• Forward incoming Credit Notes to the Finance department (AP).
• Post virtual RMAs into the system.
• Generate Purchase Requests (PRs).
• Coordinate with suppliers and external partners regarding RMA matters.
• Collaborate with internal departments to ensure smooth RMA processes.

Skills

Precision/attention to detail

Verbal & written communication

Adaptability/independence

Organizational skills

MS Word/Excel/PC software

Basic IT knowledge

Problem-solving

Basic English writing

Education

High school diploma

Tools

MS Word

Excel

PC-based software

Job description

Foxconn Industrial Internet - FII in Houston, TX seeks an RMA Administrator for the G-Project, 2PM–10PM. You will record and maintain RMA requests in the L2FA and RMSC databases, ensure data accuracy, and post virtual RMAs in the system.

You will generate Purchase Requests, forward Credit Notes to Finance, coordinate with suppliers and internal departments, and prepare RMA reports for the Materials Management team.