RMA Operations Associate — Fast-Paced & Detail-Driven

Musco-Sports-Lighting; Oskaloosa (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

401k

Profit sharing

Job summary

Musco in Oskaloosa, IA is seeking an RMA Operations Specialist to support remanufactured products across multiple stations. You will check in, inspect, and package items, maintain inventory, and ensure quality and timely RMAs in a fast-paced setting.

This role emphasizes teamwork and adherence to procedures with safety and accuracy in mind. Join a team that values continuous learning, offers a comprehensive benefits package, and supports production reliability and warranty goals.

Qualifications

• Ability to follow standard operating procedures and written work instructions.
• Self-motivated with a willingness to learn new skills.
• Capability to multi-task in a high pace environment.
• Strong organizational skills with an attention to detail.
• Ability to work well independently and/or as part of a team.
• Effective communication and collaboration with various teams to ensure RMAs are managed correctly.
• Basic MS Office proficiency and computer skills.

Responsibilities

• Unpack and check-in inbound RMA products into the RMA systems.
• Inspect and sort returned units for further processing.
• Assist in moving work-in-progress and production materials to various testing, rework, and repair stations.
• Perform order picking, filling, and packaging service orders for outbound shipments.
• Coordinate the preparation, packaging, and shipment of all outgoing orders, ensuring accuracy of paperwork and timeliness.
• Collect repair data and help maintain RMA repair database.
• Operate hand tools and simple test equipment to test incoming product.
• Complete other duties as assigned.

Skills

SOP adherence

Self-motivated

Multi-tasking

Attention to detail

Teamwork

Cross-team collaboration

MS Office basics

Job description

Musco in Oskaloosa, IA is seeking an RMA Operations Specialist to support remanufactured products across multiple stations. You will check in, inspect, and package items, maintain inventory, and ensure quality and timely RMAs in a fast-paced setting.

This role emphasizes teamwork and adherence to procedures with safety and accuracy in mind. Join a team that values continuous learning, offers a comprehensive benefits package, and supports production reliability and warranty goals.