Risk & Safety Coordinator

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 36,000 - 52,000; Full time

Job summary

Atlantis Casino Resort Spa in Reno, NV seeks a detail-oriented administrative professional to support clerical tasks and the workers’ compensation program. Responsibilities include handling calls, filing, coordinating documents, and maintaining records while learning iTrak software and ensuring certifications are up to date.

The role requires a minimum six months clerical experience and at least a year of workers' compensation administration exposure.

Qualifications

• High School diploma or equivalent preferred.
• Minimum six months clerical/secretarial experience.
• Minimum one year workers' compensation administration experience.
• On-site casino environment familiarity a plus.

Responsibilities

• Greet visitors and callers; route to appropriate team members.
• Coordinate clerical tasks; scan, file, and attach documents.
• Open/mail; draft memos and route to Directors as needed.
• Oversee workers' compensation program and claims with TPA.
• Maintain team member files and certifications.
• Operate office equipment and software (Microsoft Word, Excel).
• Learn and operate iTrak dispatch/report writing software.
• Obtain and maintain security-related certifications (CPR/AED/First Aid, etc.).
• Assist security officers during emergencies or events.
• Procure department supplies and maintain insurance certificates.
• Coordinate department meetings and related logistics.

Skills

Ethics

Communication

Problem Solving

Judgment

Professionalism

Education

High School graduate or equivalent

Tools

MS Word

MS Excel

iTrak

Access

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Responsibilities

• Greets visitors in person and by telephone. Screens calls, schedules appointments, provides information and refers callers to appropriate Team Members within the department.
• Coordinates and processes clerical work such as scanning paperwork for reports and attaching those documents to reports, filing and maintaining department records.
• Opens, reads, and routes incoming mail. Answers correspondence and composes memoranda using own initiative in matters not requiring personal attention of the Director.
• Provides administrative oversight of the workers compensation program for the property including, but not limited to filing claims with our TPA CCMSI, preparing light duty/permanent duty offers, C3’s and other state documentation and maintaining an electronic record for each claim.
• Maintains Team Member files and records to include adding/removing certifications, and other documentation.
• Operates various office equipment including voice mail, computer terminals, calculators, copiers, fax machines, and personal computer hardware/software, such as Microsoft Word, Access, and Excel.
• Will also be required to learn and operate the iTrak dispatch/report writing software.
• Is expected to obtain and maintain security related certifications such as CPR/AED/First Aid, Defensive Tactics, Blood Borne Pathogens, etc.
• Will be asked to assume the role of and or assist security officers in the event of an emergency or special events.
• Inventories and purchases all office and first aid materials for the department.
• Makes all necessary arrangements for department meetings.
• Maintains and logs all certificates of insurance for the property.
• Performs other incidental and related duties as required and assigned.

Desired Competencies

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
• Communication - Communicates clearly and informatively; able to read and interpret written information.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Technical/Professional Knowledge

• High School graduate or equivalent preferred
• Minimum of six months of clerical/secretarial experience.
• Minimum of 1 year of workers compensation administration experience.

Certificates and Licenses

• CRP/AED/First Aid Certification (obtained once employed)
• Nevada Gaming Control Board License
• Alcohol Awareness Certification
• Other certifications as needed

Work Environment

The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s work schedule varies and may include Saturday/Sunday and evening work depending on the needs of the operation. The incumbent in this position may be asked to work in high stress environments during emergency situations.

Physical Demands

The employee must occasionally lift and/or move up to 50 pounds.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.