Risk & Payments Analyst — Fraud, KYC & Compliance

rushstreetinteractive; New Jersey; Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Discretionary annual bonus

401(k) match

Medical coverage (HSA & FSA)

Paid Time Off

Employee Assistance Program

Job summary

Rush Street Interactive in Collingswood, NJ is seeking a Risk & Payments Analyst to scale our payments, fraud prevention, and KYC processes. This hybrid role merges hands-on operational work with strategic risk assessment to protect the business while delivering a seamless customer experience.

You will review withdrawals, verify documents, monitor activity, respond to inquiries, and collaborate with support and product teams. Strong analytical and communication skills are essential.

Qualifications

• Experience in payments, fraud, risk, compliance, or operations (iGaming or fintech preferred).
• Strong understanding of payment methods, chargebacks, and fraud detection.
• Familiarity with KYC/AML processes and regulatory environments is a plus.
• Analytical mindset with the ability to identify patterns and assess risk.
• Excellent written and verbal communication skills.
• Highly detail-oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency in tools such as Excel and reporting platforms (Looker or similar).
• Comfortable working both independently and collaboratively within a team.

Responsibilities

• Review and process withdrawals and customer documentation in a timely and accurate manner.
• Conduct KYC verification, including review, approval, or rejection of customer-submitted documents.
• Monitor player activity to identify, investigate, and escalate potential fraud or suspicious behavior.
• Respond to escalated customer inquiries related to payments, fraud, and account activity.
• Support Customer Support and other teams with payment-related questions and issue resolution.
• Maintain accurate records and logs in accordance with jurisdictional and regulatory requirements.
• Ensure compliance with internal policies, SOPs, and all applicable regulatory standards.
• Identify trends, risks, and process gaps, and provide feedback to leadership and product teams.
• Collaborate with team members to support quality assurance and continuous improvement initiatives.
• Escalate complex or high-risk issues to management in a timely manner.

Skills

Payments

Fraud

Risk

Compliance

Operations

Tools

Excel

Looker

Job description

Rush Street Interactive in Collingswood, NJ is seeking a Risk & Payments Analyst to scale our payments, fraud prevention, and KYC processes. This hybrid role merges hands-on operational work with strategic risk assessment to protect the business while delivering a seamless customer experience.

You will review withdrawals, verify documents, monitor activity, respond to inquiries, and collaborate with support and product teams. Strong analytical and communication skills are essential.