Risk Manager – Workers’ Compensation

California State Association of Counties; California (MO); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid remote work

Job summary

Contra Costa County Risk Management Department seeks a Risk Manager to lead the Workers’ Compensation Program, coordinating with the County Director of Risk Management and supervising program staff.

The role requires a strong communicator and leader with knowledge of California workers’ compensation laws, data analysis, and workflow optimization. Hybrid work options are available within a county setting.

Qualifications

• An effective communicator and professional written/verbal skills.
• A leader who can coach a team to achieve goals.
• Familiarity with software applications including database spreadsheets.
• Able to maintain working relationships with multiple County departments.
• Organized and able to balance multiple priorities in a fast-paced environment.

Responsibilities

• Oversee the self-insured and self-administered Workers’ Compensation Program for the County and special districts.
• Supervise Workers’ Compensation Program staff in investigation and adjustment of claims.
• Oversee the administration of the County’s Occupational Return to Work Program.
• Interpret California Code and laws applicable to Workers’ Compensation benefits and stay current on new legislation.
• Serve as main contact with county departments, outside agencies, and audits.
• Develop, review, and modify procedures for adjustment of injury cases and workflows.
• Maintain statistics on open reserves, future cost projections, and incurred costs.

Skills

Effective communicator

Leader

Knowledgeable

Team oriented

Organized and results driven

Tools

Database spreadsheets

Job description

Why join the Contra Costa County Risk Management Department?

Contra Costa Risk Management Department is seeking one (1) Risk Manager to join our Workers’ Compensation Program Division. The Risk Manager – Workers’ Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers’ compensation claims, operational issues and manage the department’s self-insured and self-administered Workers’ Compensation Program and the Occupational Return to Work Program.

The Risk Manager – Workers’ Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers’ Compensation Program staff.

The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Workers’ Compensation program is a dedicated division within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.

We are looking for someone who is:

• An effective communicator – You will need to communicate professionally and effectively both in written form and verbally
• A leader – You will need to guide and coach a team of employees to accomplish a common goal
• Knowledgeable – You will need to be familiar with software applications including database spreadsheets
• Team Oriented – You will need to maintain working relationships with multiple parties including other County departments
• Organized and Results Driven – You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines

What you will typically be responsible for:

• Overseeing the self-insured and self-administered Workers’ Compensation Program for the County and special districts
• Supervising and directing the activities of Workers’ Compensation Program staff on the investigation and adjustment of Workers’ Compensation claims
• Overseeing the administration of the County’s Occupational Return to Work Program
• Interpreting California Code and laws applicable to Workers’ Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers’ Compensation Program
• Acting as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting audits
• Developing, reviewing, and modifying procedures for the adjustment of injury cases and operational workflows
• Maintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurred

A few reasons you might love this job:

• You will be part of a dynamic team
• You will have the opportunity to have a hybrid remote work schedule

A few challenges you might face in this job:

• You will work in a fast-paced environment
• You will be expected to manage multiple assignments with competing deadlines
• You may interact with clients that are upset and/or confused
• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Self-Management: Showing personal organization, self-discipline, and dependability
• Mathematical Facility: Performing computations and solving mathematical problems
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Presentation Skill: Formally delivering information to group

The eligible list established from this recruitment may remain in effect for six (6) months.