Risk Manager - Workers' Compensation

Contra-Costa-County; California (MO); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid remote work schedule

Retirement benefits

Health plan options

Job summary

Contra Costa County is seeking a Risk Manager to lead the Workers’ Compensation Program, coordinating with the County Director of Risk Management. The role oversees self-insured claims, returns-to-work programs, and compliance with California WC laws.

Supervisory responsibilities and cross-department collaboration are essential. The ideal candidate will possess a Bachelor’s degree in business/public administration/finance, 4+ years in WC claims management (public agency preferred), with at least

Qualifications

• Bachelor’s degree in business or public administration, finance, or a closely related field.
• Four (4) years of full-time, professional level experience with workers’ compensation claims management, preferably with a public agency who is self-insured.
• At least two (2) years of which must have been in a supervisory capacity.

Responsibilities

• Overseeing the self-insured and self-administered Workers’ Compensation Program for the County and special districts.
• Supervising and directing the activities of Workers’ Compensation Program staff on the investigation and adjustment of Workers’ Compensation claims.
• Overseeing the administration of the County’s Occupational Return to Work Program.
• Interpreting California Code and laws applicable to Workers’ Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers’ Compensation Program.
• Acting as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting audits.
• Developing, reviewing, and modifying procedures for the adjustment of injury cases and operational workflows.
• Maintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurred.

Skills

Communication

Leadership

Teamwork

Organization

Results oriented

Database spreadsheets

Education

Bachelor's degree in business/public administration/finance

Tools

Database spreadsheets

Job description

Why join the Contra Costa County Risk Management Department?

Contra Costa Risk Management Department is seeking one (1) Risk Manager to join our Workers’ Compensation Program Division. The Risk Manager - Workers’ Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers’ compensation claims, operational issues and manage the department’s self-insured and self-administered Workers’ Compensation Program and the Occupational Return to Work Program.

The Risk Manager - Workers’ Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers’ Compensation Program staff.

The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Workers’ Compensation program is a dedicated division within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.

We are looking for someone who is:

• An effective communicator - You will need to communicate professionally and effectively both in written form and verbally
• A leader - You will need to guide and coach a team of employees to accomplish a common goal
• Knowledgeable - You will need to be familiar with software applications including database spreadsheets
• Team Oriented - You will need to maintain working relationships with multiple parties including other County departments
• Organized and Results Driven - You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines

What you will typically be responsible for:

• Overseeing the self-insured and self-administered Workers’ Compensation Program for the County and special districts
• Supervising and directing the activities of Workers’ Compensation Program staff on the investigation and adjustment of Workers’ Compensation claims
• Overseeing the administration of the County’s Occupational Return to Work Program
• Interpreting California Code and laws applicable to Workers’ Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers’ Compensation Program
• Acting as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting audits
• Developing, reviewing, and modifying procedures for the adjustment of injury cases and operational workflows
• Maintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurred

A few reasons you might love this job:

• You will be part of a dynamic team
• You will have the opportunity to have a hybrid remote work schedule
• You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website

A few challenges you might face in this job:

• You will work in a fast-paced environment
• You will be expected to manage multiple assignments with competing deadlines
• You may interact with clients that are upset and/or confused

Competencies Required:

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Self-Management: Showing personal organization, self-discipline, and dependability
• Mathematical Facility: Performing computations and solving mathematical problems
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Presentation Skill: Formally delivering information to group

The eligible list established from this recruitment may remain in effect for six (6) months.

Certification: Possession of a California Self-Insurance Administrator’s Certificate. This certification is specific to Workers' Compensation assignment.

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.

Experience: Four (4) years of full-time, professional level experience with workers’ compensation claims management, preferably with a public agency who is self-insured. At least two (2) years of which must have been in a supervisory capacity.

Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of four (4) years. No substitution is allowed for the supervisory experience.

Substitution for Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.

1. Application Filing and Evaluation: Applicants must complete a supplemental questionnaire at the time of application. All materials will be reviewed to determine whether candidates meet the minimum qualifications. Only those who meet the minimum qualifications will move forward in the selection process.
2. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.