Risk Management System Specialist

Swift Transportation; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401k plan

Medical, Dental, Vision

Employee Stock Purchase Plan

Training & development

Volunteer opportunities

Job summary

Swift Transportation is seeking a qualified IT professional to support risk management software (RMIS). The role focuses on maintaining stable RMIS operations, troubleshooting issues, and providing timely reports to the Risk Management department in Phoenix, AZ.

Starting at $50,000 annually, the candidate will work on system enhancements, participate in upgrades, and contribute to efficient department operations within a large transportation company.

Qualifications

• Experience with Risk Management Information Systems (STARS RMIS preferred).
• Strong troubleshooting and analytical abilities for system issues.
• Good communication and decision-making skills.

Responsibilities

• Maintain and support risk management software to meet department needs.
• Monitor RMIS functionality and ensure data transfers from RMIS to RMIS are correct; respond to RMIS emails.
• Perform system modifications to enhance functionality and support upgrades.
• Generate and distribute risk management reports on request.
• Complete special projects as assigned by management.

Skills

RMIS experience

Troubleshooting

Communication skills

Analytical skills

Education

Associates degree or equivalent

Job description

Who We Are:

Swift Transportation has been an industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Location:

2002 West Wahalla Lane, Phoenix, AZ. 85027

Pay:

Starting at $50,000 annually

Job Responsibilities: What you will do

Accommodate in the stable operation of risk management software to meet the technology needs of the Risk Management department; plan, develop, maintain, provide first-level technical support and provide resolution for operational system issues.

• Monitor overall functionality of risk management systems. Perform technical administrative tasks on a daily basis to ensure a highly reliable and highly available risk management system; tasks include but are not limited to, making sure claims reports are transferring into the Risk Management Information System (RMIS) from AS400 properly and answering RMIS error related emails.
• Research current system functional errors/issues; perform miscellaneous basic IT functions such as troubleshooting to determine source of malfunction. Provide immediate resolution; collaborate with internal IT department personnel and RMIS vendor representatives when escalating more serious issues. Make recommendations for system improvements in order to improve department efficiency.
• Perform functional modifications within risk management system to enhance system functionality and support overall business and department needs more efficiently; create and modify tabs, fields, form letters, events and notification as requested by management. Assist with implementations of system upgrades and new technology advancements as necessary.
• Respond to internal department requests for various risk management reports; create, run reports and distribute to designated department personnel.
• Complete special projects as requested by management; projects may include, but are not limited to, ensuring checks are printing properly from RMIS and implementing functional changes to the system.
• Monitor and review risk management documents within Documentum system; collaborate with department personnel to determine necessity of existing documents and delete unneeded documents from Documentum.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Perform additional duties as assigned by management.

Qualifications: What you need to bring

• Minimum two (2) years in a position/field requiring computer-based technical skills with at least one (1) year experience working in a Risk Management Information System (STARS RMIS experience preferred). Additional years of required experience or demonstrated high-level technical skills or college courses may be considered for substitution of RMIS experience. Risk management or claims processing experience required.
• Solid technical skills with the ability to research and resolve problems of a technical nature; advanced knowledge of various computer operations with a strong aptitude for troubleshooting system issues; good analytical and decision-making skills; good communication skills; basic understanding of claims processing (strong understanding of claims processing preferred).
• Associates degree or equivalent combination of education and/or experience required.

Pay Range: Starting at $50,000.00 annually.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.