Support Associate

Swift Transportation; Phoenix (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee stock purchase plan

Paid training

Wellness programs

Tuition assistance

Job summary

Swift Transportation is looking for a detail-oriented professional to audit driver Daily Logs and ensure compliance with FMCSR. The role involves editing E-logs, responding to support inquiries, and applying corrective actions as needed.

The ideal candidate has at least one year of transportation exposure, strong communication skills, and proficiency with MS Office and AS400. This position emphasizes accuracy, investigations, and adherence to HOS guidelines.

Qualifications

• One year of transportation experience preferred.
• Must be detail oriented; proficient with Microsoft Office suite and AS400.
• Possess investigative skills; excellent verbal and written communication; analytical; positive attitude and highly motivated.
• Proficient in HOS rules/regulations.

Responsibilities

• Audit driver Daily Logs for accuracy and Hours of Service violations.
• Prepare and submit findings to management and apply corrective action per policy.
• Edit E-logs when requested via phone, email, or paper logs.
• Respond to Log Support inquiries and resolve issues.
• Complete related research and assign driving events.
• Maintain a positive work atmosphere to support business operations.
• Perform additional duties as assigned by leadership.

Skills

Attention to detail

Investigative skills

Verbal & written communication

Microsoft Office

AS400

HOS knowledge

Education

High School diploma or GED

Tools

Microsoft Office

AS400

Job description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Pay: Starting at $19.50 an hour

Job Responsibilities: What you will do

Audit driver Daily Logs for accuracy and Hours of Service violations. Ensure drivers are in compliance with guidelines set forth in section 395 of the Federal Motor Carrier Safety Regulations (FMCSR).

• Audit daily Driver's Record of Duty Status (RODS) to ensure compliance with company standards and FMCSR; identify any non-compliant and/or falsified RODS.
• Prepare and submit findings to management and apply corrective action per company policy when necessary.
• Be proficient in editing E-logs when requested, through ACD call, email or paper log.
• Answer all Log Support inquiries.
• Complete related research and assign driving events.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Perform additional duties as assigned by leadership.

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Qualifications: What you need to bring

• One year of transportation experience with basic understanding of Hours of Service guidelines preferred.
• Must be detail oriented; basic proficiency with Microsoft Office suite and AS400; possess investigative skills; excellent verbal and written communication skills; analytical; positive attitude and highly motivated. Proficient in HOS rules/regulations.
• High School diploma or GED

Pay Range: Starting at $19.50 an hour

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.