Risk Management Specialist

Houston Federal Credit Union; Sugar Land (TX); On-site; USD 32,000 - 47,000; Full time

Job summary

Houston Federal Credit Union in Sugar Land, TX is seeking a responsible risk management support professional to assist the Risk Manager and VP of Risk Management. This role centers on security and loss prevention, with duties in the main Sugar Land office.

Responsibilities include CTRs, Bank Secrecy Act reports, OFAC, Verafin alerts, fraud investigations, subpoenas and garnishments, and supporting member services with fraud affidavits. Strong organizational and communication skills are essential.

Qualifications

• Experience of 2–5 years in similar or related roles; credit union experience is a plus.
• High school diploma or GED; associate degree or higher preferred.
• Strong organizational, editing, and numerical skills; proficient with Word and spreadsheets; good verbal and written communication.

Responsibilities

• Review, complete, and submit Currency Transaction Reports promptly.
• Review and process daily Bank Secrecy Act reports.
• Contact shared branch credit unions for evidence of CTRs.
• Complete and submit Suspicious Activity Reports promptly.
• Maintain credit union insurance policies and obtain Certificates of Insurance.
• Obtain insurance certificates or policy changes.
• Conduct the RRQ annually for CUNA.
• Report possible loss or legal claims.
• Review Verafin Fraud alerts daily.
• Assist with fraud affidavits and reimbursements.
• Review, clear, and submit OFAC (314a).
• Respond to all 314(b) requests and save files.
• Process subpoenas, receiverships, garnishments, liens, and levies.
• Process member letters for garnishments and set alerts.
• Access Tele Chex to report lost/stolen checks.
• Review fraud investigations, file police reports, follow up with law enforcement.
• Research identity theft cases and save files electronically.
• Other duties as assigned.

Skills

Experience 2-5 years

Interpersonal skills

Editing skills

Word proficiency

Spreadsheets

Verbal and written communication

Detail oriented

Education

High school diploma or GED

Associates degree or higher

Job description

Job Details

Job Location: Sugar Land, TX 77479

Position Type: Full Time

Employment Type: Full-Time

FLSA: Non-Exempt (Hourly)

Role

Houston Federal Credit Union is looking for a responsible and professional individual who can support the Risk Manager and Vice President of Risk Management by providing assistance to staff and members where issues of security and loss are in question. This position will work in the main office located in Sugar Land, Texas.

Essential Functions & Responsibilities

• Reviews, completes, and submits Currency Transaction Reports in a timely manner.
• Responsible for reviewing and processing the daily Bank Secrecy Act reports.
• Will contact shared branch credit unions for evidence of possible CTRs completed at their credit union for HFCU members.
• Must be able to complete and submit Suspicious Activity Reports in a timely manner.
• Keep up and maintain credit union insurance policies.
• Responsible for obtaining Certificates of Insurance or policy changes.
• Conducts the RRQ annual for CUNA.
• Responsible for reporting possible loss claims or legal claims.
• Must be able to review, research, and process Verafin Fraud alerts on a daily basis.
• Provides assistance to Member Service Representatives with fraud affidavits and requesting reimbursement for financial loss.
• Responsible for reviewing, clearing, and submitting OFAC (314a).
• Must respond to all 314(b) requests and save the file electronically.
• Responsible for processing subpoenas, receiverships, garnishments, liens and levies in a timely manner.
• Will process member letters for garnishments. Responsible for noting the account with required alerts.
• Candidate will need to be able to have knowledge in accessing the Tele Chex System to report accounts with lost or stolen checks.
• Must check fraud investigations to include obtaining film and member follow-up, including filing police reports and following up with law enforcement.
• Will research and process all identity theft cases to include saving all files electronically.
• Other duties as assigned.
• Must have qualities that are consistent with our CORE Values:

Core Values

• Integrity, Honesty, & Respect
• Passion, Commitment & Enthusiasm
• Seek Excellence in All We Do
• Work Hard and Have Fun
• Friendly Service and Superior Value

Performance Measurements

• To provide timely, accurate and professional support to all employees and members.
• To meet all required time deadlines for credit union subpoenas, liens and garnishments.
• To prepare bond claim documentation accurately, follow established procedures and meet required deadlines. Make spreadsheets where applicable.
• To maintain organized files for areas of responsibility and to file with accuracy.
• To monitor the Verifin software entries and respond appropriately.
• To maintain a dependable record of attendance and timeliness.
• To keep management informed of issues related to areas timely and accurately.

Knowledge and Skills

• Experience: Two years to five years of similar or related experience. Prior experience in a credit union a plus.
• Education: A high school diploma or GED. Preferably an Associates Degree or higher.
• Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
• Other Skills: Excellent organizational and editing skills; typing skills utilizing Word; proficient with spreadsheets. Must be detail oriented and good with numbers. Must have good verbal and written communication skills.