Risk Management Specialist

Akron Children’s Hospital; Akron (OH); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Akron Children’s Hospital is seeking a Risk Management Specialist to support the health system's risk management efforts by identifying, investigating, evaluating, and mitigating clinical and operational risks that may impact patients, visitors, staff, and the organization.

The role emphasizes collaboration with clinical and operational leadership, data-driven risk assessment, and proactive risk reduction. The position is full-time, hybrid, with Monday–Friday daytime hours and onsite status.

Qualifications

• Bachelor's degree in Nursing or healthcare field; or related degree.
• RN licensure preferred.
• CPHRM certification or eligibility preferred.
• 3–5 years of experience in risk management; 5+ years preferred.
• Experience in clinical risk management, quality, or patient safety.
• Ability to collaborate with multiple departments and leaders.

Responsibilities

• Identify, track, and analyze clinical risks across the health system using safety event reports, complaints, claims information, and data.
• Prepare investigation summaries and potential claim evaluation reports.
• Develop, implement, and monitor risk management strategies to improve patient safety and reduce liability exposure.
• Assist leadership with proactive risk assessments and collaborate on risk strategies.
• Participate in RCAs, ACAs, and investigations in collaboration with Quality and clinical leadership.
• Promote a culture of safety through collaboration, education, and support for staff.
• Develop and deliver risk management education and documentation standards.
• Prepare dashboards, reports, and presentations for leadership and committees.
• Assist with liability claims by coordinating documentation with carriers and maintaining claim files.
• Participate in committees and process improvement initiatives focused on quality and patient experience.

Skills

Collaboration

Communication

EHR systems

Incident reporting systems

Claims reporting/management

MS Office

Healthcare risk management

Education

Bachelor degree in Nursing or healthcare field

RN licensure preferred

CPHRM certification or eligibility

Tools

MS Office suite

Risk management software

Incident tracking software

Job description

Full-Time 40 Hrs. Week

Monday - Friday 8:00am- 4:30pm

Hybrid

Summary

The Risk Management Specialist supports the health system's risk management efforts by identifying, investigating, evaluating, and mitigating clinical and operational risks that may impact patients, visitors, staff, and the organization.

Responsibilities

1. Identify, track, and analyze clinical risks, trends, and potential liability exposure across the health system using safety event reports, patient and family complaints, claims information, and other available resources and data.
2. Prepare investigation summaries and potential claim evaluation reports as directed by the Director, Risk Management.
3. Recommend, develop, implement, evaluate, and monitor risk management and mitigation strategies to improve patient safety and reduce liability exposure.
4. Assist clinical and operational leadership with proactive risk assessments and collaborate on risk management strategies under the direction of the Director, Risk Management.
5. Participate in RCAs, ACAs, and investigations of safety events and patient complaints in collaboration with the Quality Department and clinical leadership to evaluate potential liability exposure.
6. Promote a culture of safety through collaboration, education, consultation, and support for clinical and operational staff.
7. Develop and deliver risk management education, including documentation standards and disclosure practices, and serve as a resource to staff as related issues arise.
8. Prepare dashboards, reports, and presentations for leadership and committees, as requested.
9. Assist the VP, Senior Associate Counsel and Director, Risk Management with professional and general liability claims by serving as a liaison with insurance carriers and claim managers, coordinating preservation and collection of documentation for active and potential litigation, and maintaining accurate claim files.
10. Participate in committees and process improvement initiatives focused on quality improvement and patient experience, and assist in the development and implementation of risk management policies.

Other information

Technical Expertise

1. The ability to collaborate and communicate effectively with all professional levels within an organization is required.
2. Experience working with electronic health record systems and incident reporting systems is required.
3. Experience in claims reporting and management is strongly preferred.
4. Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
5. Experience working in healthcare risk management or quality is strongly preferred.

Education and Experience

1. Education: A Bachelor of Science degree in Nursing or other healthcare field, or bachelor's degree preferred. Or Associate Degree in Nursing or diploma nursing education also preferred.
2. Licensure: RN licensure preferred
3. Certification: Certified Professional in Healthcare Risk Management (CPHRM) or eligibility is preferred
4. Years of relevant experience:
5. · Bachelor\'s degree, and a minimum 3 years of experience in risk management is required; 5 years of experience in risk management is preferred.
6. OR
7. · Bachelor of science degree in nursing or healthcare field, and a minimum of 3 years clinical work experience is required; 5 years of clinical work experience is preferred.
8. OR
9. · Associate Degree in Nursing or diploma nursing education, and a minimum of 10 years of progressive clinical experience, including leadership, quality improvement, patient safety, or risk management experience preferred.
10. Years of supervisory experience: NA

Full Time

FTE: 1.000000

Status: Onsite