Risk Advisory Associate — Insurance & Wealth Strategy

Fifth Third Bank, N.A.; Chicago (IL); On-site; USD 71,000 - 146,000; Full time

Job summary

Fifth Third Bank, National Association is seeking a Risk Advisory Associate to support insurance and risk-management solutions within Strategic Client Advisory Solutions. This role handles case-management, policy administration and analyses to move client needs from wealth strategy through underwriting and delivery.

Responsibilities include coordinating documentation, carrier and third‑party activity, and workflow tracking so senior consultants can focus on client advice and complex solution

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client‑service experience.
• Appropriate state insurance licenses for Life, Health and Long‑Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.

Responsibilities

• Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk‑assessment component of the wealth strategy process.
• Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Maintain accurate CRM, pipeline, electronic file and case‑note information; ensure documentation is complete and readily available for review.
• Assist with in‑force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.

Skills

Case and Workflow Coordination

Documentation Accuracy

Client Service

Analytical Support

Risk Awareness

Education

Bachelor’s degree or equivalent

Tools

CRM

Carrier portals

Workflow tools

Microsoft Office

Job description

Fifth Third Bank, National Association is seeking a Risk Advisory Associate to support insurance and risk-management solutions within Strategic Client Advisory Solutions. This role handles case-management, policy administration and analyses to move client needs from wealth strategy through underwriting and delivery.

Responsibilities include coordinating documentation, carrier and third‑party activity, and workflow tracking so senior consultants can focus on client advice and complex solution