Insurance Risk Advisory Associate

Fifth Third Bank, N.A.; Detroit (MI); On-site; USD 71,000 - 146,000; Full time

Job summary

Fifth Third Bank, N.A. in Detroit, MI seeks a Risk Advisory Associate to support insurance and risk-management solutions through case management, policy administration and analytical support.

You will assist directors and senior consultants from wealth strategy assessment through underwriting, policy delivery and ongoing service, coordinating documentation and carrier activity. The role focuses on building foundational risk-advisory expertise, handling workflow tracking and collaboration with

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client‑service experience.
• Appropriate state insurance licenses for Life, Health and Long‑Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.

Responsibilities

• Case Management: Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Policy Administration: Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Assessment Support: Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk‑assessment component of the wealth strategy process.
• Illustrations and Proposals: Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Client and Advisor Service: Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Carrier and Third‑Party Coordination: Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Workflow and Records: Maintain accurate CRM, pipeline, electronic file and case‑note information; ensure documentation is complete and readily available for review.
• Policy Review Support: Assist with in‑force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Compliance and Controls: Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Team Capacity and Development: Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

Skills

Case & workflow coordination

Documentation accuracy

Client service

Analytical support

Risk awareness

Education

Bachelor’s degree or equivalent

Tools

CRM

Carrier portals

Workflow tools

MS Office

Job description

Fifth Third Bank, N.A. in Detroit, MI seeks a Risk Advisory Associate to support insurance and risk-management solutions through case management, policy administration and analytical support.

You will assist directors and senior consultants from wealth strategy assessment through underwriting, policy delivery and ongoing service, coordinating documentation and carrier activity. The role focuses on building foundational risk-advisory expertise, handling workflow tracking and collaboration with