Insurance Risk Advisory Specialist

Fifth Third Bank; Farmington Hills (MI); On-site; USD 71,000 - 146,000; Full time

Job summary

The Risk Advisory Associate at Fifth Third Bank supports the delivery of insurance and risk-management solutions within Strategic Client Advisory Solutions. You will handle case-management, policy administration and analytical support to senior consultants, helping guide client needs from wealth strategy through underwriting and policy delivery.

You will coordinate documentation, carrier interactions and workflow tracking, while building risk-advisory expertise and serving clients and advisors

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client-service experience.
• Appropriate state insurance licenses for Life, Health and Long-Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.

Responsibilities

• Case Management: Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Policy Administration: Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Assessment Support: Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk‑assessment component of the wealth strategy process.
• Illustrations and Proposals: Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Client and Advisor Service: Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Carrier and Third‑Party Coordination: Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Workflow and Records: Maintain accurate CRM, pipeline, electronic file and case-note information; ensure documentation is complete and readily available for review.
• Policy Review Support: Assist with in‑force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Compliance and Controls: Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Team Capacity and Development: Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

Skills

Case and Workflow Coordination

Documentation Accuracy

Client Service

Analytical Support

Risk Awareness

Insurance Knowledge

Technology and Data Management

Collaborative Execution

Learning Agility

Professional Development

Education

Bachelor’s degree or equivalent

Job description

The Risk Advisory Associate at Fifth Third Bank supports the delivery of insurance and risk-management solutions within Strategic Client Advisory Solutions. You will handle case-management, policy administration and analytical support to senior consultants, helping guide client needs from wealth strategy through underwriting and policy delivery.

You will coordinate documentation, carrier interactions and workflow tracking, while building risk-advisory expertise and serving clients and advisors