Risk Advisor - Personal Lines

Towne Insurance; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, vision, dental benefits

401K & Employer Matching

Paid time off including holidays and PTO

Tuition Reimbursement

Paid Training Opportunities

Job summary

Towne Insurance in Raleigh, NC is seeking a Risk Advisor - Personal Lines to assist clients with insurance needs. This sales-oriented role requires strong communication, attention to detail, and a deep understanding of clients' requirements. Responsibilities include developing leads, coordinating with insurance carriers, and ensuring accurate policy management. The ideal candidate will possess a current NC Property Casualty License and at least 2 years in insurance sales. Towne Insurance offers competitive pay, benefits, and opportunities for growth.

Qualifications

• Must have a North Carolina Property Casualty License.
• Minimum of 2 years of experience in sales or customer service.
• Proficiency in management software and Microsoft Suite required.

Responsibilities

• Develop lead sources with Towne Bank personnel.
• Promote Towne Insurance in the community.
• Coordinate with insurance carriers to sell products.

Skills

Strong communication skills

Attention to detail

Customer-focused mindset

Organizational skills

Ability to multitask

Proactive in problem solving

Education

Current NC Property Casualty License

2 years of experience in insurance sales or customer service

Tools

Insurance agency management software

Microsoft Suite

EPIC system

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.

Towne Insurance is hiring a Risk Advisor - Personal Lines. This is a sales‑oriented position that requires strong communication and interpersonal skills, attention to detail, and the ability to gain an understanding of the prospect’s needs. A Personal Lines agent is responsible for assisting clients in identifying their insurance needs, recommending appropriate coverage options, and explaining policy features, benefits, and cost.

About The Role

• Develop lead sources with our Towne Bank personnel in various departments of the bank, mortgage, real estate, insurance, and other financial service departments.


• Consistent updates and communication to your referral source on the status of the referral.


• Promote the Towne Bank and Towne Insurance vision and guiding principles within the community.


• Tailor risk management strategies and client profiles to reflect each customer's individual needs.


• Perform fact‑finding to confirm, update, and define coverage needs.


• Coordinate with carrier(s) of choice to sell our personal lines products.


• Capable of using various carrier rating systems and understanding underwriting guidelines.


• Review all bound+ policies and documentation for accuracy.


• Collaborate with our Towne Insurance Personal Lines support team in addition to working with and understanding key carrier service center offerings.


• Research and recommend prospects for new business opportunities.


• Achieve objectives established in annual producer sales plan.


• Attend Towne Insurance training and meetings as required.


• Perform other specific job duties and projects as assigned.


• Obey all applicable federal laws, rules, and regulations relating to Anti‑Money Laundering (AML), including the Bank Secrecy Act (BSA).

Skills And Experience You’ll Need

• Current NC Property Casualty License or carrier experience.


• 2 years of experience in insurance sales or customer service.


• Proficiency in using insurance agency management software and Microsoft Suite.


• Customer‑focused mindset.


• Adaptability to handle a variety of customer situations and industry changes.


• Organized with an ability to multitask.


• Self‑motivated and detail‑oriented.


• Proactive in problem solving.


• Pride in getting work done accurately and timely.


• Ability to work in a team environment.

Bonus Points If You Have

• Strong community relationships and areas of interest to complement insurance competency.


• Experience with EPIC system.

What We Offer

• Excellent growth and advancement opportunities


• Competitive pay based on experience


• Health, vision, dental, and Employee Assistance Program


• Paid time off to include holidays, PTO, sick leave, and bereavement


• Profit Sharing


• Continuing education opportunities


• 401K & Employer Matching


• Employee discounts


• Identity theft protection


• Tuition Reimbursement


• Paid Training Opportunities
  
• Paid Parental Leave


• Wellness Plan


• Volunteer Opportunities