Insurance Talent Acquisition Officer

Towne Insurance; Norfolk (VA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Health benefits

Paid time off

Profit sharing

Education opportunities

401K employer matching

Employee discounts

Identity theft protection

Tuition reimbursement

Paid parental leave

Wellness plan

Volunteer opportunities

Job summary

Towne Insurance is seeking an Insurance Talent Acquisition Officer to proactively source candidates and manage the full recruitment lifecycle. You will engage passive and active candidates, coordinate with hiring managers, and ensure a smooth onboarding experience for new associates.

The role emphasizes regulatory compliance, collaboration with departments, and ongoing process improvements to support Towne’s growth and service commitment.

Qualifications

• Bachelor’s degree in human resources or related field.
• Demonstrates highest integrity, discretion and confidentiality.
• Excellent written and verbal communication with all levels of staff and applicants.
• Strong organizational skills with ability to prioritize and manage time.
• Able to work outside standard business hours as needed.

Responsibilities

• Proactively sources and engages passive and active candidates through direct outreach, networks, career events, and platforms.
• Supports full recruitment lifecycle: intake, posting, screening, interviews, offers, and onboarding.
• Partners with hiring managers to define role requirements and selection criteria.
• Enter new hires into payroll/HRIS (UKG) and coordinate onboarding.
• Coordinate with training, licensing, and IT on new hire information.
• Provide positive onboarding experience for hires and managers.
• Identify process improvements and contribute to recruiting strategy.
• Attend career fairs and build relationships with colleges/universities.

Skills

Integrity

Communication

Organization

Self-motivation

Work outside hours

Education

Bachelor’s degree

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.

Towne Insurance is hiring an Insurance Talent Acquisition Officer to join our team. The Insurance Talent Acquisition Officer actively and proactively sources candidates through networking, direct outreach, talent pipeline development, referrals, career events, and recruiting platforms. They are also responsible for recruiting highly qualified applicants for Towne Insurance who embrace the Towne culture and desire to serve and please others while ensuring that the hiring and selection practices comply with all Federal and State Regulations regarding recruitment, hiring, and selection.

The good-faith compensation range for this role is expected to be $65,000 to $85,000, based on the role, market, internal equity, and candidate qualifications.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About The Role

• Proactively identifies, sources, and engages passive and active candidates through direct outreach, professional networks, referrals, social media, resume databases, career events, and other approved recruiting channels.
• Supports the full recruitment lifecycle for assigned openings, including intake discussions, job posting, sourcing, screening, assessments, interview coordination, candidate communication, offer support, and onboarding coordination.
• Partners with hiring managers to understand position requirements, candidate profiles, business needs, and selection criteria.
• Enter new employees into the Payroll/Human Resources Information System (UKG).
• Communicate with internal departments such as training, licensing, and IT regarding new hire information.
• Provide a positive onboarding experience for new hires and hiring managers.
• Recommend improvements to current processes and new approaches to contribute to the business's success.
• Attend career fairs, workshops, and networking events to identify and develop a qualified candidate pool.
• Review received resumes and respond to inquiries regarding employment opportunities from prospective applicants.
• Develop and maintain relationships with career counseling staff at colleges and universities within Towne’s footprint and attend career fairs, employment workshops, etc., to attract qualified candidates.
• Assists in coordinating employee transfers, promotions, and salary administration as needed.
• Assists other HR team members with various initiatives and projects as needed.
• Handles other duties as assigned.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML), including the Bank Secrecy (BSA).

Skills And Experience You’ll Need

• Bachelor’s degree or equivalent knowledge from experience in a human resources environment.
• Must possess the highest levels of integrity, discretion, work ethic, and the ability to maintain extreme confidentiality.
• Excellent oral and written communication skills and the ability to interact tactfully and professionally with all levels of employees and applicants.
• Excellent organizational skills with the ability to prioritize tasks and manage time accordingly.
• Must be efficient and thorough, work well with little or no supervision, and be willing to help others.
• Ability to work outside business hours as business needs dictate.

Bonus Points If You Have

• Prior insurance or insurance recruiting experience.
• Bachelor’s degree or Human Resources/Recruiting certification (i.e., CIR, PHR, SHRM-CP)

What We Offer

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection
• Tuition Reimbursement
• Paid Training Opportunities
• Paid Parental Leave
• Wellness Plan
• Volunteer Opportunities

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.