Rising Store Leader — Front End & Pharmacy Ops

Walgreens; Sedalia (MO); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Sedalia, MO seeks an experienced Store Operations Manager to supervise front-end operations and customer service teams, while advising on pharmacy and retail store performance. You will lead a diverse team, recruit, coach, and help drive profitability.

Responsibilities include optimizing customer experience, managing scheduling and inventory, and collaborating with Store Manager to drive sales growth; willingness to assist pharmacy operations during peak periods is required.

Qualifications

• Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position
• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Willingness to work flexible schedule including extended days, evenings, and weekend hours
• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience.
• Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

Skills

Leadership

Communication

Business acumen

Flexibility

Education

Bachelor’s degree

Walgreens Internship Program

High School Diploma/GED + supervisory experience

Job description

Walgreens in Sedalia, MO seeks an experienced Store Operations Manager to supervise front-end operations and customer service teams, while advising on pharmacy and retail store performance. You will lead a diverse team, recruit, coach, and help drive profitability.

Responsibilities include optimizing customer experience, managing scheduling and inventory, and collaborating with Store Manager to drive sales growth; willingness to assist pharmacy operations during peak periods is required.