Rising Store Leader: Front-End & Pharmacy Ops

Walgreens; Pennsylvania; On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a leader to supervise customer service associates and manage front-end operations in a retail/pharmacy setting. You will collaborate with the Store Manager, drive profitability, and ensure high service standards.

The role includes coaching staff, managing scheduling, and ensuring compliance with company policies and state regulations. A readiness to work extended hours and relocate if needed is expected.

Qualifications

• Bachelor's degree or equivalent required.
• Experience leading front-end and pharmacy teams.
• Proven ability to manage store operations and drive profitability.

Responsibilities

• Oversee store front-end and pharmacy operations to meet company goals.
• Lead and develop team members through coaching, training, and performance management.
• Monitor customer service metrics and implement improvements for loyalty and satisfaction.
• Coordinate scheduling, shift coverage, and store scheduling conflicts.
• Ensure compliance with policies, safety, and regulatory requirements.

Skills

Leadership

Customer service

Inventory management

Scheduling

Staff training

Education

Bachelor's degree

High school diploma + 2 years supervisory experience

Job description

Walgreens is seeking a leader to supervise customer service associates and manage front-end operations in a retail/pharmacy setting. You will collaborate with the Store Manager, drive profitability, and ensure high service standards.

The role includes coaching staff, managing scheduling, and ensuring compliance with company policies and state regulations. A readiness to work extended hours and relocate if needed is expected.