Rio North Team Member FT

Champion Xpress Carwash; New Mexico; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Training provided

Team environment

Employee discounts

Job summary

Champion Xpress Carwash is hiring for a站 attendant to greet guests, safely guide and load vehicles, and ensure a spotless car wash experience. You will operate tunnel equipment, perform pre-wash inspections, and assist with nightly close-down.

Candidates should be comfortable with ladders, weather conditions, and lifting up to 50 lbs, while delivering friendly service using the 4 Steps of Service. Training provided; opportunities to learn membership programs and LEAP conflict resolution.

Qualifications

• Knowledgeable on property safety and layouts.
• Knowledgeable of what not to wash.
• Knowledgeable of tunnel equipment.
• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Use bug prep gun to properly prepare vehicles for wash process.
• Perform safety inspection of vehicles before wash.
• Make key adjustments to car wash equipment.
• Knowledgeable on E-Stop locations.
• Handle tunnel incidents effectively and safely.
• Responsible for vacuum service process.
• Engage with each guest using the 4 Steps of Service.
• Knowledgeable on 3 Single Wash packages.
• Informs all retail guests about Memberships.
• Able to present our Difference.
• Train new Team Members on approved training modules.
• Aid in member visit success rate.

Responsibilities

• Greet guests as they approach the car wash tunnel and guide vehicles safely.
• Load vehicles per size and operate equipment within safety standards.
• Inspect vehicles pre-wash and monitor tunnel operations for issues.
• Assist in nightly close-down and daily shift reports.
• Provide excellent guest service using the 4 Steps of Service.

Skills

Safety awareness

Customer service

Equipment operation

Lifting up to 50 lbs

Communication

RFID/membership

Conflict resolution

Tools

Tunnel equipment

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.