Rio North Team Member FT

Champion Xpress Car Wash; Rio Rancho (NM); On-site; USD 19,000 - 22,000; Full time

Job summary

Champion Xpress Car Wash in Rio Rancho, NM is seeking a full-time team member to support high‑quality car wash operations. The role involves greeting guests, loading vehicles safely, and operating tunnel equipment while upholding safety standards and customer satisfaction.

Team members must be able to lift up to 50 lbs, work outdoors, and participate in daily cleaning and paperwork. Training will be provided, and a commitment to excellent service is essential.

Qualifications

• Knowledge of safety procedures and ability to follow safety guidelines.
• Ability to lift up to 50 lbs and work outdoors in varying weather.
• Willingness to learn and operate car wash tunnel equipment.
• Reliable attendance and punctuality are required.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Operate and monitor tunnel equipment during wash process.
• Perform safety inspections on vehicles prior to wash.
• Complete daily shift reports and maintain facility cleanliness.
• Assist in member services and explain memberships where applicable.
• Attend mandatory trainings and team meetings.

Skills

Customer service

Safety awareness

Teamwork

Reliability

Job description

Job Details

Job Location: NMRR52 - Rio Rancho, NM 87124

Position Type: Full Time

Salary Range: $14.00 - $16.00 Hourly

Job Shift: Any

This position is accountable for the following KPIs

Values: Excellence, Hard work, Stewardship, Difference, and Community

100% Vehicles Prepped and Loaded Safely

100% Daily Operational Tasks Completed

Basic Job Duties

• Knowledgeable on property safety and layouts
• Knowledgeable of what not to wash
• Knowledgeable of tunnel equipment
• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to properly prepare vehicles for wash process
• Remove mud in wheel wells when appropriate
• Perform safety inspection of vehicles before wash
• Make key adjustments to car wash equipment
• Knowledgeable on E-Stop Locations
• Handle tunnel incidents effectively and safely
• Responsible for vacuum service process
• Participate in the nightly close down checklist
• Engage with each guest using the 4 Steps of Service
• Knowledgeable on 3 Single Wash packages
• Informs all retail guests about Memberships
• Able to present our Difference
• Train new Team Members on approved training modules
• Aid in member visit success rate. License Plate Recognition//RFID sticker reads
• Communicates key vehicle information and equipment retracts to crew
• Vacuum area observance for guest satisfaction
• Knowledgeable on membership management
• Is fluent in the LEAP Conflict Resolution process
• Complete daily shift report to document shift performance
• Maintains clean, organized car wash facility
• Learn how to safely open and close the car wash with leadership
• Safely use ladders and engage e-stop while cleaning
• Learn backroom safety and equipment knowledge
• Adhere to all company policies, procedures, safety standards and codes of conduct
• Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
• Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
• Willing to work in all weather conditions (cold,hot,wet,rain,snow)
• Able to lift up to 50 lbs.
• On your feet 100% of the day and outside
• Attend all mandatory training sessions
• Attend all mandatory team meetings and cleaning.