RIM Manager: Public Records & Information Governance

City of Charlotte; Charlotte (NC); On-site; USD 94,000 - 135,000; Full time

Job summary

The City of Charlotte seeks a Records Manager to lead the Records & Information Management (RIM) program for CATS/MPTA transition. You will standardize recordkeeping, manage requests, and align policies with regulatory requirements, while guiding staff and coordinating with Legal, IT, and QA teams.

You will oversee governance, retention, and information lifecycle management, ensuring accessibility, security, and compliance across divisions during the city-wide transition to the Metropolitan

Qualifications

• Bachelor’s degree in Library Science, Information Management, Business Admin, or a related field.
• Minimum of seven years in records management, archives, or information governance.
• At least three years in a supervisory or management role.

Responsibilities

• Oversee records governance program and compliance with federal, state, and local rules.
• Coordinate public records requests and disclosure processes with Legal and IT.
• Lead cross-divisional efforts to standardize records practices and retention schedules.
• Supervise Records Clerk and QA Analysts and provide staff training.

Skills

Records management experience

Supervisory experience

Education

Bachelor’s degree in Library Science, Information Management, Business Administration, or a related field

Job description

The City of Charlotte seeks a Records Manager to lead the Records & Information Management (RIM) program for CATS/MPTA transition. You will standardize recordkeeping, manage requests, and align policies with regulatory requirements, while guiding staff and coordinating with Legal, IT, and QA teams.

You will oversee governance, retention, and information lifecycle management, ensuring accessibility, security, and compliance across divisions during the city-wide transition to the Metropolitan