Rides Systems & Maintenance Supervisor

Merlin Entertainments

Orlando (FL)

On-site

USD 36,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Healthcare options

Paid time off

Merlin Magic Pass

Recognition programs

401(k)

Job summary

Merlin Entertainments in Orlando seeks an Engineering Supervisor to manage ride and facilities operations, ensuring maintenance and safety standards are met with minimal downtime. The role leads a maintenance team, coordinates with contractors, and upholds documentation and safety procedures across the attraction.

The position requires an associate degree or technical training, hands-on electrical skills, and experience with Siemens PLC controls.

Qualifications

Associate degree in electrical engineering and/or at least 2 years of vocational/technical training.
Proficient in the use of electrical testing devices, and job-related hand tools.
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.
Skilled in Siemens PLC controls programming, and troubleshooting.
Ability to read electrical schematics and interpret the English written language.
Excellent verbal and written communication and customer relation skills.

Responsibilities

Will be responsible for ensuring all ride controls, ride systems, components, lighting, are in good working order and liaise with external contractors when necessary, ensuring all relevant documentation and safety checks are up to date.
Will be responsible for the completion of all daily checks and start up / close procedures and completed in a timely manner and that all paperwork has been completed correctly.
They will also organize monthly preventative maintenance for the ride ensuring it adheres to ADIPS, ASTM, NEC, State and local standards and all ride related documentation is completed.
Will ensure ride down time is kept to a minimum and be aware of all issues pertaining to the rides including capsules, drives, lighting, and regular testing for all mechanical and electrical control systems.
Will schedule annual ride shutdown in line with the Engineering Manager and the needs of the business.
Will be expected to ensure that the attraction is offering a premium product. The Engineering Supervisor is expected to understand the business requirements and work under pressure in a visitor-focused environment.
Take full responsibility for following up on issues affecting the quality of the visitor ride experience.
The Engineering Supervisor will be required to work with the Engineering Manager to ensure that all expenditure comes within budget.
Expected to be aware of all cost issues relating to the ride, keeping a tight control of external contractor expenditure including sourcing alternative suppliers to ensure value for money is maximized.
To attend Company training programs to develop capabilities. Use the Personal Development Plan program in conjunction with your Line Manager to identify areas of growth potential.
It is expected the Engineering Supervisor will be in contact with their relevant counterparts within the Florida Division as well as other attractions within the Merlin Group and may be required to assist at other Merlin sites from time to time.
Build and develop a maintenance team who work together, support, communicate and encourage one another creating a fun, professional environment where Merlin values are delivered.
Through coaching & development establish a team that is confident and competent in their roles, ensuring that this is cascaded to the frontline staff.
Also expected to use the formal counselling and disciplinary procedures when required.
Must be flexible and positive in your approach and will be expected to carry out any reasonable tasks requested by their line Manager.
The Engineering Supervisor is expected to develop and nurture positive relationships with all Departments as well as colleagues throughout the Merlin Group.
Actively engage in the positive promotion of Health, Safety and Environment at Work.
Assist with site controls equipment installation, test cycles, repairs, and system overhauls. Participates in training of ride specific components as well as services and performs maintenance on tools/test equipment.
Inspects the ride systems and controls for issues or potential issues and addresses repairs / improvements to prevent ride down time.
Maintains documents of all ride installations, inspections, maintenance, and repair work of system failures of all site rides-controlled components. Ensure site facilities and fabric of building are always safe and in good working order, and that adequate written risk assessments and safe working systems are developed and in place.
Ability to perform scheduled preventive maintenance to ensure that ride control systems are properly maintained and operating correctly may handle emergency service calls as directed or required by employer during the day as well as after hours. Completes service repairs, replacements, upgrades, adjustments and calibration on the ride control systems and components following issued tasking, maintenance, and troubleshooting of installation instructions.
Performs system check and assists in ride control system startups for all serviced/installed jobs.
Works with company or external installation service providers and/or vendors to arrange service and to resolve problems and participates in job site final walk and / or final completion for systems to service turnover on assigned jobs.
Conducts training and development for site technicians.
The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role.
Perform other duties as assigned