Rides & Attractions Technical Services Lead

NBCUniversal; California (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Job summary

NBCUniversal is seeking a Manager, Technical Services (Rides & Attractions) to lead technical planning and daily operations for rides and attraction systems. You will guide specifications, installation, testing, and ongoing maintenance across audio, projection, lighting, and ride control domains.

Role requires 5+ years in theme park or related operations, plus 3–5 years in leadership; strong MS Office skills and willingness to work weekends/holidays.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or related field; or equivalent combination of education and experience.
• Minimum of 5 years of day-to-day operation of a theme park, theatre, or related business.
• 3-5 years of operations management/team leadership experience; or equivalent combination of education and experience.
• Ability and willingness to work weekends and holidays.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Ensures department understands and follows all company policies and procedures.
• Coordinates and assigns technicians to set up, install, repair, and maintain all equipment and venue operations.
• Maintains a documentation system for all attractions and ensures a daily report is completed for all activities performed during their assigned shift.
• Ensures all Ride & Attraction equipment maintains the highest level of safety in accordance with USH Policies, accepted manufacturing practices and local standards.
• Provides technical guidance and mentoring as required to Ride & Attraction Technicians within the day-to-day detailed installation, test, and maintenance activities in the field.
• Performs all technical oversight duties and takes on all technical responsibilities in the absence of technical support personnel.
• Oversees all technical interaction with Attraction Responsible Engineers, Vendors, Sub-contractors, and other relevant 3rd person parties involved with Show and Ride systems.
• Develops an open working relationship with Specialty & General Contractors to ensure a clear line of communication regarding installation, test, and maintenance activities.
• Enforces Ride & Attraction technical principles to provide a quality product and necessary deliverables to our customers.
• Advises, coordinates, and is accountable to the Senior Manager of Rides & Attractions, the Senior Director of Rides & Attractions, and the Senior Director of Engineering regarding the status and engineering quality of Ride & Attraction systems.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations departments to maintain positive union relationships.
• Develops and implements action plans for the department’s future successes including training programs, workforce planning, and rewards and recognition programs.

Skills

Operations management

Team leadership

MS Office

Weekend/holiday work

Education

Bachelor’s degree in Engineering, Business Administration, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

NBCUniversal is seeking a Manager, Technical Services (Rides & Attractions) to lead technical planning and daily operations for rides and attraction systems. You will guide specifications, installation, testing, and ongoing maintenance across audio, projection, lighting, and ride control domains.

Role requires 5+ years in theme park or related operations, plus 3–5 years in leadership; strong MS Office skills and willingness to work weekends/holidays.