Ride Operator

American Dream; East Rutherford (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

American Dream is seeking a Ride Operator to engage with guests and provide the best service while safely operating rides and attractions. You will load/unload guests, enforce height and rider safety requirements, and monitor safety during ride cycles.

You will communicate with guests using a microphone, interact to ensure an excellent experience, and help maintain ride area cleanliness. Physical requirements and safety mindedness are emphasized.

Qualifications

• Must be at least 16 years of age.
• Excellent verbal and non-verbal communication skills.
• Ability to communicate and understand with the use of hand signals.
• Must be detailed oriented, safety-minded, and observant.
• Previous guest experience preferred.

Responsibilities

• Operate mechanical and non-mechanical rides and attractions safely.
• Assist with loading and unloading guests.
• Enforce height and rider safety requirements and chaperone policy.
• Ensure guests are restrained before ride starts.
• Monitor safety of guests and coworkers during ride.
• Use microphone to communicate instructions or concerns.
• Interact with guests to ensure an excellent experience.
• Maintain safety of guests and coworkers while ride is operational.
• Visually/auditorily observe safety and guest concerns while operating.
• Scan guests’ wristbands prior to riding.
• Greet guests at ride entrance during downtime.
• Maintain ride area cleanliness; sweep, wipe, trash barrels.
• Ability to multi-task and work in elevated locations.
• Inspect equipment using visual and tactile methods.
• May perform custodian cleaning for Nickelodeon Universe or Rides.

Skills

Verbal and non-verbal comms

Hand signals communication

Safety-minded

Guest service experience

Job description

The Ride Operator engages with all guests to provide the best possible service and experience while performing all the required functions to safely operate mechanical and non-mechanical rides and attractions.

PRIMARY RESPONSIBILITIES:

• Ability to maintain focus while safely operating a variety of mechanical and non-mechanical rides and attractions, both independently and in groups.
• Ability to safely operate heavy machinery.
• Assist with safely loading and unloading guests on the rides.
• Properly enforce all height and rider safety requirements and chaperone policy.
• Ensure that all guests are properly restrained prior to the start of the ride cycle.
• Monitor the safety of guests and co-workers inside and outside of the ride during the entire ride cycle.
• Use microphone to communicate instructions or concerns to guests.
• Positively interact both verabally and non-verbally with guests, ensuring an excellent experience.
• Ensure the overall safety of guests on the ride and co-workers in the ride area while the ride is operational.
• Ability to visually, and auditorily observe any safety and/or guest concern while operating the ride/attraction
• Scan guests wristbands prior to them riding.
• Guest greet at the entrance of ride while ride is closed or slow during downtime.
• Maintain the cleanliness of the ride area by sweeping floors, wiping down the ride and emptying trash containers.
• Ability to multi-task.
• Ability to work in elevated locations.
• Inspect equipment using visual and tactile methods as trained.
• May perform the function of a custodian cleaning for Nickelodeon Universe or Rides.

DESIRED QUALIFICATIONS

• Must be at least 16 years of age.
• Must have excellent verbal and non-verbal communication skills.
• Ability to communicate and understand with the use of hand signals.
• Must be detailed oriented, safety-minded, and observant.
• Previous guest experience preferred.

PHYSICAL JOB REQUIREMENTS

• Use of both hands
• Perform repetitive motions - frequently, 90% of the time
• Stand - frequently, 90% of the time
• Walk - frequently, 90% of the time
• Sit - infrequently
• Reach at or below shoulder level - frequently 90% of the time
• Reach at ir above shoulder level - occasionally, 30% of the time
• Push/Pull - frequently
• Kneel - frequently
• Bend - frequently, 90% of the time
• Stoop/Squat - frequently, 70%
• Lift/Carry up to 10 pounds - occasionally, 30% of the time
• Lift/Carry up to 30 pounds - infrequently, 10% of the time

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.