Dispatch Lead, 24/7 Medical Courier Ops (On-Site)

Novo Building Products; Richmond (VA); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Novo Health Services in Richmond, VA is seeking an organized Operations Supervisor to manage medical courier dispatch in a 24/7 environment. You will coordinate scheduled and on-demand runs, monitor TMS, and ensure accurate documentation and service delivery.

The ideal candidate has strong communication, problem-solving, and time-management skills, with deep knowledge of Richmond-area hospitals and logistics.

Qualifications

• Requires High School Diploma or GED.
• Strong written and verbal communication skills required.
• Demonstrated ability to problem-solve and manage multiple priorities.

Responsabilités

• Monitor and manage scheduled and on-demand courier runs.
• Dispatch customer transportation requests and ensure service levels.
• Monitor TMS for orders, delays, and status changes; coordinate coverage.

Connaissances

Communication skills

Time management

Organization

Problem solving

Formation

High School Diploma or GED

Outils

Transportation Management System (TMS)

Dispatch software

Description du poste

Novo Health Services in Richmond, VA is seeking an organized Operations Supervisor to manage medical courier dispatch in a 24/7 environment. You will coordinate scheduled and on-demand runs, monitor TMS, and ensure accurate documentation and service delivery.

The ideal candidate has strong communication, problem-solving, and time-management skills, with deep knowledge of Richmond-area hospitals and logistics.