RHU/SMP Clerk

City of New York; New York (NY); In loco; USD 45.000 - 55.000; Tempo pieno

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The City of New York’s Office of Administrative Trials and Hearings (OATH) seeks a Community Assistant to assist with processing of cases and motions in the Hearings Division. The role involves evaluating correspondence and data entry across spreadsheets and case management systems, and responding to inquiries by phone and email.

Ideal candidates understand simple instructions, are fluent in English, and demonstrate strong organizational and communication skills.

Competenze

• Ability to understand and carry out simple instructions.
• Must be understood in English.

Mansioni

• Assist with processing of cases and motions for the Hearings Division.
• Evaluate correspondence submitted by respondents and representatives regarding defaults and hearings.
• Enter and retrieve data using spreadsheets, electronic databases and case management systems.
• Review electronic case information for accuracy and update as needed.
• Respond to public and intra-agency inquiries via telephone and email.
• Assist with special projects as needed.

Conoscenze

Independent work

Office experience

Data handling

Organizational skills

Communication skills

Volunteer experience

Strumenti

Microsoft Word

PowerPoint

Access

Outlook

Excel

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ABOUT OATH:
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.
JOB DESCRIPTION:
The OATH Hearings Division seeks to hire a Community Associate to assist with the processing of cases and motions for the Hearings Division, including but not limited to evaluating correspondence submitted by respondents and representatives regarding defaults, motions to vacate defaults and requests for hearings by mail and online submission, entering and retrieving data using spreadsheets, electronic databases and case management systems, reviewing electronic case information for accuracy and updating the information, if necessary, responding to public and intra-agency inquires via telephone and email, and assisting with special projects as needed.
COMMUNITY ASSISTANT - 56056

Minimum Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Preferred Skills

• Ability to work independently
• Office experience
• Proficiency in Microsoft Word, PowerPoint, Access, Outlook, and Excel
• Good organizational and communication skills
• History of volunteerism, such as service in the AmeriCorps or Peace Corps, is viewed favorably

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.