Rheumatology Front Office Clerk - Patient Care & Scheduling

Citizensmemorial; Bolivar (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Annual merit increases

Employee wellness program

Job summary

Citizens Memorial Hospital in Bolivar, Missouri, is seeking a Front Office Clerk to support our Rheumatology Clinic and other specialty clinics. This float position emphasizes warm patient interactions, scheduling, and efficient front-desk operations.

You will work with physicians and staff, handle phone inquiries, schedule visits, process demographics and insurance, collect co-pays, and assist with referrals.

Qualifications

• Education: High School diploma or equivalent
• Experience: 1 year customer service in healthcare or clerical
• Skills: Organization, ability to work in a fast-paced environment, multi-tasking
• Licensure/Certification: N/A
• Physical Requirements: Ability to work at a computer 90% of the day and stand for the remaining 10%

Responsibilities

• Working closely with the physicians, physician assistants, nurses, and registered medical assistants
• Answering the telephone and routing to appropriate people
• Scheduling office visits, clinic procedures, updating consents, patient insurance, and demographics.
• Collecting clinic co-pays, obtaining medical records, and assisting with coordination of referrals.

Skills

Organization

Multi-tasking

Customer service

Education

High School diploma or equivalent

Job description

Citizens Memorial Hospital in Bolivar, Missouri, is seeking a Front Office Clerk to support our Rheumatology Clinic and other specialty clinics. This float position emphasizes warm patient interactions, scheduling, and efficient front-desk operations.

You will work with physicians and staff, handle phone inquiries, schedule visits, process demographics and insurance, collect co-pays, and assist with referrals.