RH-DP-18-Oficial de Seguridad Desarmado

Genesis Security Services; Bayamón (PR); On-site; USD 21,000 - 30,000; Full time

Job summary

Genesis Security Services busca un Oficial de Seguridad para vigilar y patrullar las instalaciones del cliente, prevenir robos y garantizar el cumplimiento de normas internas. Se requiere licencias de seguridad vigentes y disponibilidad para trabajar en turnos, con responsabilidad en control de accesos y atención a emergencias.

El rol exige disciplina, reporte de incidentes y comunicación efectiva con supervisores.

Responsibilities

• Poseer una licencia de guardia de seguridad válida o estar en proceso de obtenerla.
• Realizar rondas preventivas al inicio de cada turno y cada 15 minutos, registrando en el Informe de Incidentes.
• Observar actividades irregulares o sospechosas como robos, vandalismo o actos violentos.
• Reportar violaciones o actos sospechosos al supervisor
• Mantenerse en la zona designada del puesto de trabajo y no abandonar el área sin autorización
• No abandonar el área asignada hasta entregar el puesto al relevo
• Realizar rondas periódicas por el área de trabajo
• Comunicar de forma verbal y escrita al turno entrante y al supervisor cualquier asunto pendiente
• Traer únicamente el uniforme y el equipo necesarios para desempeñar el trabajo
• Colaborar en dirigir el flujo vehicular cuando sea necesario
• Controlar el acceso de personas o vehículos a las instalaciones
• Completar el documento designado para evidenciar la pausa de comida (PTA)
• Registrar la hora de inicio y fin de la jornada en la libreta y en el libro de registro
• Mantener las estaciones de trabajo limpias y libres de alimentos y bebidas
• Conocer y cumplir las políticas de personal de la empresa, palos de comportamiento y normas
• Verificar y responder a llamadas o señales de emergencia
• Contestar llamadas de clientes
• Tratar a clientes y colegas con cortesía
• Llamar a la policía, bomberos y otras agencias en caso de emergencias
• Guiar a las personas sobre violaciones de normas y retirar a quienes exhiban conductas inapropiadas
• Mantenerse informado sobre los objetivos de la organización y cumplir estándares de calidad
• Estar al tanto de las políticas del Servicio de Seguridad y del personal
• Cumplir las normas del Manual de Personal de GSS
• Trabajar en turnos rotativos y hacer horas extra cuando sea necesario
• Mantener el área de trabajo organizada y libre de comida y bebidas
• Cualquier otra tarea asignada

Job description

RH-DP-18-OFICIAL DE SEGURIDAD Y VIGILANCIA-.pdf

The Security Officer is responsible for providing surveillance and patrolling the client's property to prevent theft, violence, and rule violations. Those assigned to positions where they have to attend to the public and tolls will be responsible for providing change at toll stations and controlling access through the toll stations, ensuring that the client gives the required amount of money before granting access.

General Responsibilities:

• 1. Possess a valid security guard license or be in the process of obtaining one.
• 2. Conduct preventive rounds at the post at the start of the shift and every 15 minutes, to verify that everything is in order. In the Incident Log, record any relevant findings, if any, found during each preventive round conducted during the shift. Otherwise, write the start and end time of the round and the phrase 'Everything in order.'
• 3. Observe the occurrence of irregular or suspicious activities such as theft, acts of vandalism, or violent acts against property or people in the vicinity.
• 4. Report all violations or suspicious or irregular acts verbally and in writing to the immediate supervisor.
• 5. Remain in the designated area at the workstation; do not leave the area without prior authorization from your supervisor.
• 6. Do not leave the assigned area until you physically hand over the position to the employee who will relieve you.
• 7. Periodically make rounds throughout your work area, as assigned.
• 8. Verbally communicate to the incoming shift and your supervisor any pending matters, received orders, or important observations, as well as what has happened in the area, and record it in writing in the logbook.
• 9. Bring exclusively during your shift the complete work uniform and the equipment necessary to perform your job.
• 10. Collaborate in directing vehicular traffic when required to do so
• 11. Control the access of people or vehicles, equipment, and others to the client's facilities
• 12. Complete the designated document to evidence your meal period (PTA) and when covering your colleague's PTA, as necessary
• 13. Document your start and end time of the work shift on the attendance sheet and in the logbook
• 14. Keep workstations clean and free of food and drinks
• 15. Know and comply with all Company personnel policies and procedures, including the use of uniforms and personal hygiene.
• 16. Verify, respond to, and handle emergency calls or signals.
• 17. Answer customer telephone calls.
• 18. Treat customers and colleagues courteously.
• 19. Call the Police, Fire Department, and other emergency or law enforcement agencies in case of emergencies such as fire, theft, presence of suspicious individuals, etc.
• 20. Guide people regarding rule violations, remove undesirable people or those who maintain inappropriate behavior, from the client's facilities
• 21. Stay informed about the organization's objectives and comply with established minimum quality standards
• 22. Stay informed about the policies of the Security Guard Division and personnel
• 23. Fully comply with the rules established in the GSS Personnel Manual
• 24. Work rotating shifts and overtime when required
• 25. Keep your work area organized and clean, free of food and drinks
• 26. Any other assigned task

Esc. Dr. Agustin Stahl

Lunes a Viernes 9:30am-3:30pm

Sabado y Domingo Libre