Rewards Club Specialist

Running-Creek-Casino; Upper Lake (CA); On-site; USD 23,000 - 24,000; Part time

Job summary

Running Creek Casino is seeking a PART TIME Players Club Representative to work evenings in Upper Lake, CA. The role focuses on communicating Rewards Program features, handling guest information with accuracy, and issuing comps and promotional items while selling gift shop and tobacco items.

Candidates should have a High School Diploma or GED and be at least 21 years old. Hospitality experience preferred; a flexible schedule including holidays and weekends is required.

Qualifications

• Education: High School Diploma or GED.
• Age and physical requirements: at least 21 years old and able to stand/walk.
• Hospitality experience: one year preferred and helpful for guest service.

Responsibilities

• Explain features and benefits of the Rewards Card Program and related promotions to guests.
• Solicit and document guest information for marketing research.
• Maintain data integrity and issue rewards for gaming activity.
• Promote Running Creek Casino with enthusiasm and great service.
• Assist in events and promotions as needed.
• Sell gift shop and tobacco items and manage inventory.

Skills

Computer skills

Organizational skills

Written communication

Verbal communication

Customer service

Teamwork

Attention to detail

Cash handling

Education

High School Diploma or GED

Tools

POS system

Player tracking systems

Job description

Running Creek Casino is seeking a PART TIME Players Club Representative to work evenings in Upper Lake, CA. The role focuses on communicating Rewards Program features, handling guest information with accuracy, and issuing comps and promotional items while selling gift shop and tobacco items.

Candidates should have a High School Diploma or GED and be at least 21 years old. Hospitality experience preferred; a flexible schedule including holidays and weekends is required.