RevOps Process Architect

BlueCat Networks; United States; Remote; USD 160,000 - 220,000; Full time

Job summary

BlueCat Networks is seeking a RevOps Process Architect to design and optimize the go-to-market engine across Sales, Marketing, Channel, and Customer Success. You will define future-state processes, data standards, and AI-ready workflows, translating them into implementable requirements for the GTM Systems team.

You will own the process library, set governance for data quality, and align senior stakeholders while championing cross-functional change without direct authority.

Qualifications

• 6–10+ years in Revenue Operations, Sales Operations, or Business Systems in a B2B SaaS company.
• Track record of designing cross-functional GTM processes that were adopted and measured.
• Working knowledge of Salesforce and CPQ, and the ability to write requirements that admins and developers can build from.
• Hands-on experience with CRM systems and data governance.

Responsibilities

• Simplify, document, and standardize revenue lifecycle processes prior to automation.
• Own the process library and ensure AI tools can rely on it.
• Define data standards and governance to resolve data integrity issues across the GTM stack.
• Write business requirements and acceptance criteria for GTM tools and support UAT and rollout.
• Guide platform evolution toward simplification and cross-functional adoption.

Skills

Revenue operations

GTM processes

Salesforce

CPQ

Data governance

Tools

Salesforce CPQ

Job description

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

We are seeking a RevOps Process Architect to define how our go-to-market engine should work and to make it ready for automation and AI. Reporting to the SVP, Revenue Operations, you will design the future-state processes, operating frameworks, and data standards that span Sales, Marketing, Channel, Customer Success, Renewals, Finance, and Professional Services, and translate them into implementation-ready requirements for our GTM Systems team.

Responsibilities

• Simplify, define, and document future-state processes across the revenue lifecycle before automating, with clear ownership, decision rules, and SLAs
• Own the process and knowledge library, structured so people and AI tools and agents can rely on it
• Define data standards and governance to resolve data integrity issues, and simplify CRM objects, fields, and tools across a complex GTM stack
• Identify and prioritize AI and automation opportunities, and design AI-ready workflows with human checkpoints and governance, building the foundation for a future GTM engineering function
• Define how customer and conversational data from sales and engagement tools flows into the CRM to power insights, reporting, and risk visibility
• Write business requirements and acceptance criteria for Salesforce, CPQ, and GTM tools, and support UAT and rollout
• Guide platform and tool evolution toward simplification, favoring out-of-the-box capabilities, and support tool rationalization across the GTM stack
• Define the intake and prioritization framework for process and system changes, design cross-functional changes, and drive adoption with Enablement
• Define KPIs with Analytics and monitor process performance and data quality
• Align senior stakeholders and drive change without direct authority

Qualifications

• 6–10+ years in Revenue Operations, Sales Operations, or Business Systems in a B2B SaaS company
• Track record of designing cross-functional GTM processes that were adopted and measured
• Working knowledge of Salesforce and CPQ, and the ability to write requirements that admins and developers can build from
• Hands-on ex