Reverse Logistics Specialist: Returns & Inventory

Systech; Plainfield (IN); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Dover Imaging & Identification (DII) is seeking a Reverse Logistics Coordinator to manage the return, inspection, disposition, and processing of customer returns in a fast-paced environment. You will work with warehouse operations, customer service, and suppliers to ensure accuracy and timely processing.

The role emphasizes inventory integrity, documentation, and adherence to policy while supporting efficiency improvements and cost reductions.

Qualifications

• High school diploma is required.
• 2+ years in logistics, warehouse operations, or supply chain.
• Strong organizational and problem-solving skills are essential.
• Proficiency in Microsoft Excel and WMS (SAP or ERP) software.

Responsibilities

• Coordinate the receipt and processing of returned products.
• Review returned products to determine disposition (restock, repair, disposal).
• Process returns authorizations (RMAs) and maintain accurate records.
• Monitor inventory adjustments and ensure system accuracy.
• Collaborate with transportation and warehouse teams to resolve return-related issues.
• Ensure compliance with company policies, quality standards and regulatory systems.
• Prepare reports on return volumes, turnaround times, and KPI metrics.
• Support continuous improvement initiatives to increase efficiency and reduce costs.

Skills

Organization

Problem-solving

Communication

Customer service

Education

High school diploma

Tools

Excel

WMS/SAP/ERP

Job description

Dover Imaging & Identification (DII) is seeking a Reverse Logistics Coordinator to manage the return, inspection, disposition, and processing of customer returns in a fast-paced environment. You will work with warehouse operations, customer service, and suppliers to ensure accuracy and timely processing.

The role emphasizes inventory integrity, documentation, and adherence to policy while supporting efficiency improvements and cost reductions.