Returns & Logistics Coordinator

Destaco; Plainfield, Northern (IN, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Dover Imaging & Identification (DII) is seeking a Reverse Logistics Coordinator onsite in Plainfield, IN. You will oversee the return, inspection, disposition, and processing of customer returns, ensuring inventory accuracy and customer satisfaction.

Collaborate with warehouse, customer service, and transportation teams to resolve issues and improve efficiency. A high school diploma and 2+ years in logistics are required.

Qualifications

• 2+ years in logistics, warehouse operations, or supply chain.
• Proficiency in Excel and WMS software.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate the receipt and processing of returned products.
• Review returned products to determine disposition (restock, repair, disposal).
• Process returns authorizations (RMAs) and maintain records.
• Monitor inventory adjustments and ensure system accuracy.
• Coordinate with transportation and warehouse teams to resolve return issues.
• Prepare reports on return volumes, turnaround times, and KPIs.
• Support continuous improvement initiatives to reduce costs.

Skills

Organizational skills

Problem-solving

Communication skills

Education

High school diploma

Tools

Microsoft Excel

WMS (SAP or ERP)

Job description

Dover Imaging & Identification (DII) is seeking a Reverse Logistics Coordinator onsite in Plainfield, IN. You will oversee the return, inspection, disposition, and processing of customer returns, ensuring inventory accuracy and customer satisfaction.

Collaborate with warehouse, customer service, and transportation teams to resolve issues and improve efficiency. A high school diploma and 2+ years in logistics are required.